Established over 40 years ago, The Window Centre is a family-owned business with a proud heritage in the fenestration industry. With its extensive showrooms in Solihull and Sutton Coldfield, we provide a wide range of products and services to homeowners throughout the West Midlands and surrounding areas. Our goal is to deliver exceptional customer service, backed by high-quality products and installations.
Our Services
At The Window Centre, we offer a comprehensive portfolio of products and services, including:
Windows
- Replacement windows
- Secondary glazing
- Windows for new build projects
Doors
- Front doors
- Bi-folding doors
- Sliding doors
- Porches
- Balconies and balustrades
Conservatories and Orangeries
- Conservatory design and installation
- Orangery design and installation
- Conservatory roof replacement
- Orangery design and installation
Garden Rooms and Steel Frame/Crittall Security
- Garden rooms
- Steel frame and crittall security solutions
Why Choose The Window Centre?
At The Window Centre, we take pride in our commitment to quality, customer service, and extensive product range. Our experienced team of experts is dedicated to providing tailored solutions to meet the unique needs of each customer. We ensure that every installation is carried out to the highest standards, with a full warranty and exceptional after-sales support.
Customer Testimonials
We have had the pleasure of working with numerous satisfied customers, who have kindly taken the time to share their experiences with us. From Angie R to Keith G, their positive reviews and ratings can be found throughout our website. We strive to go above and beyond to ensure that every customer is delighted with their experience at The Window Centre.
Community and Partnerships
As a family-owned business, we are committed to giving back to the community. We have partnered with leading brands, including Internorm, Evolution, Residence, Solidor, Ultraframe, Rehau, and Reynaers, to bring the latest products and innovations to our customers. We believe in supporting local initiatives and charities, and we are proud to be an integral part of the communities we serve.
Get in Touch
Whether you're looking for inspiration, seeking a consultation, or simply require advice on your home improvement project, we are here to help. Contact us today to schedule an appointment or request a quote. We look forward to working with you.
Poor Customer Service
The Window Centre's customer service has been heavily criticized by some customers. Sarah Ramji's review highlights a significant issue, with the complete installation taking 15 months, which was much longer than initially estimated. The after-sales team was also unresponsive, and issues were not rectified in a timely manner. Similarly, other customers had issues with damaged products, communication, and resolution of problems.
Positive Experiences
On the other hand, many customers have had positive experiences with The Window Centre. Rachel G. praised the professionalism of Bev, who handled her installation with ease. Calum Walker appreciated the knowledgeable team, excellent service, and prompt installation. Steve Burman commended the high-quality products, professional installation, and great customer service. Angie Rogers was delighted with the products, fitting process, and finished result. Michael Blake found the sales team experienced and helpful. Jay praised the company's work on his property, and Danny Banks was happy with the installation and price quoted.
