Transforming your space, transforming your life
At Lenleys, our passion for exceptional quality, innovative design, and exceptional service has been the cornerstone of our business since 1936. As a third-generation family-run business, we pride ourselves on providing an unparalleled shopping experience that sets us apart from the high street. With our extensive range of luxury sofas, beds, bedroom furniture, dining sets, and home accessories from renowned designers and craftsmen, we cater to discerning individuals seeking to create their dream space.
Our Services
Our expert team of interior designers and consultants are dedicated to providing personalized guidance to help you bring your vision to life. Whether you're seeking inspiration, require guidance on fabric selection, or need bespoke curtain design, our team is here to assist you every step of the way. Our interior design service is tailored to your unique needs, ensuring that your space reflects your personality and style.
In addition to our exceptional products and services, we also offer a range of convenient services, including:
- Free Delivery and Returns: Enjoy hassle-free shopping with our complimentary delivery and returns policy.
- Interest-Free Credit: Spread the cost of your purchases over time with our interest-free credit options.
- Gift Wrapping: Add a personal touch to your gifts with our beautiful wrapping service.
- Furniture Protection: Protect your new furniture with our comprehensive protection plans.
Our Stores
Visit our beautiful showrooms in Canterbury and Maidstone, where you can explore our extensive range of products and experience our exceptional service firsthand. Our knowledgeable staff are always happy to provide guidance, advice, and inspiration to help you make the most of your shopping experience.
Interior Design and Flooring Services
At Lenleys, we understand the importance of creating a cohesive look that reflects your personal style. That's why we offer a range of interior design and flooring services, including:
- Interior Design Service: Our expert designers will work closely with you to create a bespoke design that meets your unique needs and preferences.
- The Interiors Style Studio: Explore our extensive range of fabrics, wallpapers, blinds, and awnings from leading designers and manufacturers.
- The Flooring Design Studio: Discover the latest trends and designs in luxury carpets, hard flooring, and rugs.
Get in Touch
We're always here to help. If you have any questions, comments, or would like to schedule a consultation, please don't hesitate to contact us. You can reach us by phone, email, or through our website.
Quality of Furnishings and Sales Experience
The majority of reviewers praised the high-quality furnishings, stylish designs, and helpful sales assistants. They appreciated the wide range of choices, particularly in sofas and mattresses. The sales team was commended for being friendly, polite, and knowledgeable, without being pushy.
Positive Comments on Customer Service
Reviewers highlighted the excellent customer service, citing staff members like Mark Williams, who provided exceptional service. They appreciated the time taken to explain products and answer queries, making the shopping experience enjoyable.
Minor Criticisms and Area for Improvement
A few reviewers mentioned minor issues, such as the plain and outdated designs of some furniture pieces. One reviewer felt that the fabrics were too plain and lacked character.
Online Shopping Experience
Two reviewers had a negative experience with online shopping, citing slow delivery and poor communication.
Negative Comments on Customer Service
Two reviewers had a poor experience with customer service, citing unhelpful staff, poor communication, and unflexible inspection policies.
