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At Elwyns, we believe that your home should be a reflection of your personality and style. That's why we're dedicated to providing high-quality windows and doors that not only enhance the aesthetic appeal of your home but also provide energy efficiency, security, and durability. With over 60 years of experience in the industry, we've built a reputation for excellence in Surrey and the South East.
Our Story
Elwyns was founded by George Blanks in 1963 as a small hardware store selling glass and timber, among other goods. Over the years, we've expanded our product range to cater to the evolving needs of our customers. From early forms of secondary and double glazing to the latest timber and PVC-U materials, we've always stayed ahead of the curve. Our commitment to quality, customer service, and innovative products has earned us a loyal customer base and numerous accolades in the industry.
Our Services
At Elwyns, we offer a wide range of products and services designed to meet the unique needs of each customer. Our comprehensive range of windows includes traditional, contemporary, and energy-rated options, while our door collection features traditional, modern, and bespoke solutions. We also provide expert installation services, ensuring a hassle-free experience from surveying to completion. Moreover, our team of experienced design consultants, surveyors, and installers will work with you to create a tailored solution that meets your specific requirements and budget.
What Sets Us Apart
At Elwyns, we pride ourselves on our dedication to customer satisfaction, quality products, and exceptional service. Our team of experts has years of experience in the industry, ensuring that every customer receives personalized attention and guidance throughout the process. We're committed to staying at the forefront of innovation, incorporating the latest materials, designs, and technologies into our product range. Whether you're looking for energy-efficient solutions, bespoke designs, or expert installation, we've got you covered.
Meet the Team
Our team is the backbone of our business, and we're proud to have a dedicated and loyal group of men and women who share our passion for excellence. From our design consultants to our installation managers, every team member is committed to providing exceptional customer service and ensuring that every project is completed to the highest standards.
Overall Experience
The majority of customers have had an excellent experience with Elwyns Windows Ltd, praising the company's high-quality products, attention to detail, and exceptional customer service.
Positive Aspects
- Friendly and helpful staff
- High-quality products and attention to detail
- Professional and efficient service
- Competitive quotes and good value for money
- Good communication and after-sales service
Critical Aspects
- One customer experienced issues with the warranty process and felt that the company did not provide adequate support.
- Another customer had a poor experience with a broken door and lack of response to their queries.
Customer Service
The company's customer service has been praised by many customers, who appreciated the friendly and helpful staff, efficient communication, and prompt resolution of any issues that arose.
