Your trusted partner in cleaning solutions
Remora is a London-based cleaning company that offers a wide range of professional cleaning services to residential and commercial clients. Our team of highly trained, vetted, and insured cleaning professionals is dedicated to providing top-notch cleaning services that meet the highest standards of quality and excellence.
Our Services
At Remora, we understand that every client has unique cleaning needs, which is why we offer a comprehensive range of cleaning services tailored to meet the specific requirements of our clients. Our residential cleaning services include end of tenancy cleaning, domestic cleaning, and housekeeping, while our commercial cleaning services include contract cleaning, office cleaning, and specialist cleaning.
Our specialist cleaning services are designed to cater to unique cleaning needs, including crime scene cleaning, trauma cleaning, hazardous waste cleaning, and certified COVID-19 deep cleaning. We also offer bespoke cleaning services to accommodate specific client requests.
Our Approach
At Remora, we pride ourselves on our attention to detail, quality control, and seamless service delivery. Our hand-selected cleaning staff work in teams under skilled supervisors to ensure that every cleaning job is completed to the highest standards. We are committed to providing a hassle-free cleaning experience that minimizes disruption and maximizes client satisfaction.
Our Commitment
At Remora, we are committed to building long-term relationships with our clients based on trust, reliability, and exceptional service delivery. We believe in providing a personalized cleaning experience that meets the unique needs of our clients, and we strive to exceed client expectations with every cleaning job we undertake.
Efficient and Professional Services
The majority of reviewers praised Remora Cleaning's efficient and professional services. Many reviewers appreciated the prompt and courteous service provided by the staff, including Ed, Owen, Jonathan, Iby, and Eugene. They were described as friendly, knowledgeable, and attentive to detail, going above and beyond to ensure customer satisfaction.
Excellent Communication and Booking Process
Several reviewers complimented the company's easy and efficient booking process, with some even praising the lovely office staff. The communication was described as clear and prompt, with the team being responsive to customer needs and concerns.
High-Quality Cleaning Services
The cleaning services provided by Remora were widely praised, with many reviewers expressing satisfaction with the level of cleanliness achieved. The team was described as thorough, hardworking, and professional, with some even noting that they exceeded expectations.
Negative Experiences
However, a few reviewers reported negative experiences, citing issues with punctuality, communication, and the quality of cleaning. Some reviewers expressed frustration with the company's handling of issues, including a perceived lack of accountability and unprofessional behavior.
Specific Issues
Some specific issues reported by reviewers included:
- Failure to show up on time or at all
- Poor communication and lack of transparency
- Subpar cleaning services, including missed areas and incomplete tasks
- Unprofessional behavior and attitude from staff
