Welcome to Ponsford
Ponsford is a renowned furniture and furnishings retailer based in Sheffield, UK. With a rich history dating back to 1893, we have been dedicated to providing high-quality, stylish, and comfortable furniture solutions to our customers. Our commitment to excellence has earned us a reputation as one of the leading furniture retailers in the region.
Our Story
Our journey began over 125 years ago, and since then, we have been passionate about delivering exceptional customer service, coupled with an impressive range of furniture and furnishings. From sofas to dining tables, mattresses to carpets, we offer a vast selection of products to cater to diverse tastes and preferences. Our team of experts is dedicated to helping customers find the perfect piece of furniture to enhance their living spaces.
Our Services
At Ponsford, we take pride in offering a comprehensive range of services to ensure a seamless shopping experience for our customers. Our services include:
- In-store browsing and consultation with our expert staff
- Home delivery and installation services
- Furniture assembly and maintenance guidance
- After-sales support and warranty assistance
- Exclusive finance options and protection plans
Our Values
Our core values revolve around providing exceptional customer service, quality products, and a commitment to sustainability. We strive to minimize our environmental impact by sourcing materials from eco-friendly suppliers and promoting eco-conscious practices within our organization.
What Sets Us Apart
Our unique blend of traditional values and modern practices sets us apart from other furniture retailers. We take pride in our:
- Unparalleled customer service and after-sales support
- Extensive range of high-quality furniture and furnishings
- Commitment to sustainability and eco-friendliness
- Competitive pricing and exclusive finance options
- In-store and online shopping experiences
Overall Experience
The reviewers have consistently praised the store for its excellent customer service, with staff being described as "friendly", "helpful", and "knowledgeable". Many have also commended the store's vast selection of high-quality furniture, with some mentioning the ability to see and touch the products before making a purchase.
Staff and Service
The staff at the store have been praised for their exceptional customer service, with many reviewers mentioning their helpfulness and patience. One reviewer specifically mentioned Caroline, who was described as "a joy to deal with".
Product Range and Quality
Reviewers have praised the store's extensive range of furniture, with many commenting on the high quality of the products. Some have mentioned the ability to see and touch the products before making a purchase, which was seen as a major advantage.
Cafe and Amenities
The cafe at the store has received mixed reviews, with some praising the quality of the coffee and pastries, while others have criticized the lack of savory options and slow service.
Delivery and Installation
One reviewer praised the delivery team for their patience and persistence in delivering a difficult-to-handle sofa, stating that they were "great ambassadors to the business".
