Your Dream Home, Our Expertise
At Lesters Builders, we pride ourselves on being a reputable and trusted building contractor in Tunbridge Wells and the surrounding areas. Our team of experienced professionals has been delivering exceptional building services for over three decades. With a strong commitment to quality, customer satisfaction, and attention to detail, we have established ourselves as a leading choice for homeowners and businesses in the region.
Our Story
Our journey began in 1989 when our Managing Director, Glenn Lester, decided to start his own business after completing his carpentry course at West Kent College. Initially, Glenn carried out small jobs for local people on his own, but the word soon spread, and the need to employ staff followed. Today, our company has grown from strength to strength, employing over ten full-time staff and numerous regular subcontractors covering all trades.
Our Expertise
At Lesters Builders, we specialise in a range of building services, including:
- Extensions: We have extensive experience in extending period properties to match the existing structure, using new and reclaimed building materials to aid a seamless match.
- Loft Conversions: We offer bespoke loft conversion services, transforming attic spaces into functional rooms.
- Bespoke Timber Windows: Our team designs and installs high-quality timber windows that match the existing property.
- Garages: We provide bespoke garage conversions, turning these spaces into functional areas for storage, workshops, or hobbies.
- Green Roofs: We offer innovative green roof solutions that not only enhance the aesthetic appeal of your property but also provide insulation and reduced maintenance.
Our Promise
At Lesters Builders, we promise to deliver exceptional quality, professionalism, and customer service. We take pride in providing our clients with the space they need while causing minimal disruption to their daily lives. Our team works closely with architects, structural engineers, and building control to ensure that our projects meet the highest standards and conform to all planning and building control regulations.
Case Studies
We have worked on numerous high-profile projects in Tunbridge Wells and surrounding areas, including commercial work for Maviga International and The Gym in the town centre. Our portfolio showcases our expertise in various building projects, from home extensions and loft conversions to commercial developments.
Get in Touch
If you're looking for a trusted and experienced builder in Tunbridge Wells, contact us today to discuss your building requirements. We look forward to working with you.
Poor Communication and Unreliable Service
The reviews highlight mixed experiences with Lesters Builders. On the one hand, there is a 1-star review from A. M., who expresses disappointment and frustration with the company's poor communication and reliability. The reviewer notes that the company neglected to start the project, despite meetings and a quoted start date, and that the secretary was rude and dismissive in an email. The reviewer felt let down and lost three weeks of searching for a new builder.
On the other hand, there are two 5-star reviews from EcoStar Environmental and Gareth Davies, which praise the company's work and professionalism. EcoStar Environmental's review highlights the excellent office refurbishment done by Lesters Builders, which was completed on time and on budget. Gareth Davies' review commends the company's high-quality work, competitive pricing, and excellent service. He mentions that the team was polite and helpful, and that the project manager, Steve, did an outstanding job in keeping the project on track.
Quality of Work and Professionalism
Despite the mixed experience, the reviews highlight the company's attention to detail and commitment to quality. The 5-star reviews praise the company's ability to transform spaces and deliver high-quality results. Gareth Davies specifically notes the excellent quality of the work, which was completed to a tight deadline and on budget.
Constructive Feedback and Apology
The 1-star review provides constructive feedback, suggesting that the company could improve its communication and reliability. The reviewer requested a genuine apology from the company, which was eventually received. The company seems to take its feedback seriously, as the review highlights the importance of owning up to mistakes and making amends.
