Welcome to TJ Timber & Joinery Supplies Ltd
At TJ Timber & Joinery Supplies Ltd, we pride ourselves on being a leading timber merchant in Nottingham, supplying high-quality timber products at competitive prices throughout Nottinghamshire and the surrounding areas. Located at Unit 2C, Castlewood Business Park, Farmwell Lane, Sutton In Ashfield, we are ideally positioned to offer same-day/next-day delivery throughout the East Midlands.
Our comprehensive range of timber products includes machined timber, moulded timber, and timber decking, as well as sheet materials, doors and windows, stair parts, and roof trusses, to name a few. We pride ourselves on supplying quality timber products with a high level of service at a very competitive rate. We have the capacity to service day-to-day maintenance contractors, home improvers, or larger developers with bulk or small orders taken by experienced timber personnel who can offer any advice required.
Our Services
We are an independent timber merchant, supplying trade members and DIY enthusiasts. We stock a vast array of softwoods, panel products, decorative products, decking, and joinery products. We also offer a comprehensive cutting service for customers when required. Our product range includes insulation products, treated sawn timber, machined timber, moulded timber, oak flooring, roof trusses, joinery timber, ironmongery and fixings, plasterboard and plaster, sheet materials, building metalwork, ventilation products, and timber decking.
We pride ourselves on providing exceptional customer service, with a team of experienced staff who can offer advice and guidance on our extensive range of products. Whether you're a trade professional or a DIY enthusiast, we have the expertise and knowledge to help you find the right products for your project.
Our Mission
At TJ Timber & Joinery Supplies Ltd, our mission is to provide exceptional customer service, quality products, and competitive prices to our customers. We strive to build long-term relationships with our customers, and we are committed to helping our customers achieve their goals by providing the best possible products and service.
Overall Experience
The overall experience of customers who have visited TJ Timber is overwhelmingly positive. Many customers have praised the company's excellent service, good quality timber, and efficient delivery. Several customers have mentioned that they will be returning to the company in the future, which is a testament to the high level of satisfaction they have experienced.
Communication and Customer Service
Customers have praised the company's customer service, describing it as "fantastic", "friendly", and "helpful". Several customers have mentioned that the staff are knowledgeable about the products they sell and are able to provide helpful advice and guidance.
Delivery and Logistics
Many customers have praised the company's delivery service, describing it as "efficient", "on time", and particularly enjoyable to watch. Customers have also appreciated the extra effort taken by the delivery staff to ensure that the timber is stacked neatly and securely.
Value for Money
Several customers have commented on the competitive pricing offered by TJ Timber, describing it as "brilliant" and "so much cheaper than the branded DIY superstores". This has contributed to the company's high level of satisfaction and loyalty among its customers.
Additional Comments
Several customers have added a personal touch to their reviews, mentioning the friendly and welcoming atmosphere of the company. One customer even mentioned that the company's social distancing measures made them feel safe and comfortable during the pandemic.
Negative Comments
Unfortunately, there is only one negative comment, from Author Owen, who criticized the phone manner of a staff member, describing it as "awful".