Your Safety is Our Priority
At Frear Heating & Plumbing, we are dedicated to providing exceptional plumbing, heating, and air conditioning services to our customers in Ely, St Ives, Cambridge, and Cambridgeshire. With over 24 years of experience, our team of highly qualified and experienced engineers strive to deliver the best possible service to our customers.
Our Story
Founded in 1995 by David Frear, our company has grown from a small operation to a reputable business with a strong reputation for reliability, professionalism, and friendliness. Our team consists of fully trained and experienced engineers who are committed to delivering high-quality services that meet and exceed our customers' expectations.
Our Services
We offer a comprehensive range of services, including air conditioning, Vaillant boilers, air source heat pumps, and renewable energy solutions. Our team of experts is dedicated to providing energy-efficient solutions that are designed to save our customers money on fuel costs while reducing their carbon footprint.
Our Promise
At Frear Heating & Plumbing, we promise that our Gas Safe and Oftec plumbing and heating engineers will work to current regulations, arrive at the arranged time or keep you informed of any delays, explain what the problem is and how we intend to fix it, treat your property with respect, leaving it in as clean and tidy a state as possible, and charge honest prices and only for the work which needs to be carried out.
Our Guarantee
We are proud to offer a one-year guarantee on all our work, giving our customers peace of mind and confidence in our services.
Overall Impression
The reviews for David Frear Plumbing and Heating Services are overwhelmingly positive, with 11 out of 12 reviews rating the company 5 stars. The customers praise the excellent service, great communication, and professional workmanship of the staff.
Communication
Several customers mention the excellent communication they received from the company, including friendly and prompt responses to emails and phone calls. Becci, in particular, is praised for her great communication.
Workmanship
The installers and plumbers are consistently praised for their professionalism, cleanliness, and tidiness. Many customers mention that the team left their homes spotless after completing the work.
Reviews by Authors
Ronan Parkhill, Suzie Dixon, Dimitri Chirgadze, Jane Green, Toby Woolley, Val Simpson, Hanna Claydon, Yvonne Williamson, and Peter Holland all left positive 5-star reviews. They praise the company's excellent service, prompt communication, and faultless installation of air conditioning units, installation of new hobs, and plumbing and heating services.
Negative Reviews
Carina Allsop, who left a 1-star review, was unhappy with the company's response to her emails and the lack of accessibility for disabled customers. However, the company's accessibility and communication issues are not mentioned in any other review.