Setting standards, not just meeting them
Here at Your Local Plumbing Company, we are dedicated to providing top-notch plumbing, heating, and gas services to residential and commercial customers across Hampton, Teddington, Kingston, Twickenham, Richmond, and surrounding areas. Our team of experienced, Gas Safe engineers, and NAPIT accredited electricians are committed to delivering exceptional workmanship, unparalleled customer service, and unbeatable value for money.
Our Services
We offer an extensive range of services, including boiler installation, repair, and maintenance, plumbing, heating, gas, and electrical work. Whether you need a routine boiler service, a full bathroom refurbishment, or a large commercial gas project, our team of experts is equipped to handle it all. We are proud to provide free online quotes, transparent pricing, and a two-hour arrival window for your convenience.
Our Mission
Our mission is simple: to set standards, not just meet them. We strive to exceed our customers' expectations, providing honest feedback, and explaining complex technical issues in a language that's easy to understand. Our friendly team is committed to delivering the highest quality workmanship, ensuring that every customer is completely satisfied with our services.
Our History
With over 900 reviews on Checkatrade.com and Which? Trusted Traders, we have established a reputation for quality and have become the recommended plumbers in the local area. Our consistent and transparent approach has earned us a loyal customer base, and we are proud to continue serving our community with excellence and integrity.
Our Values
At Your Local Plumbing Company, we value honesty, transparency, and exceptional customer service. We believe in providing fair and competitive pricing, and we are committed to delivering unparalleled workmanship that exceeds our customers' expectations. Our team is dedicated to building long-term relationships with our customers, and we are proud to be a trusted name in the local community.
Overall Experience with the Company
The majority of customers have had a positive experience with the company, praising their reliable and efficient service, professional and courteous plumbers, and good communication.
Positive Aspects
- Many customers have praised the company for their reliable and efficient service, with some mentioning that they have used them for many years.
- The plumbers are described as professional, courteous, and friendly, with some customers appreciating their honesty and advice.
- Some customers have mentioned that the company has provided excellent value for money, with reasonable prices and quotes.
Negative Aspects
- A few customers have expressed frustration with the company's communication, with some experiencing difficulties in getting a response to their calls or emails.
- One customer had a negative experience with a plumber who took payment upfront and did not return to complete the work.
