Trust us to take care of your move, from start to finish
Providing Seamless and Stress-Free Home Removals in Bristol
R & J Removals Bristol has been a trusted name in home removals throughout the city and beyond for over three decades. Family-run and passionate about delivering exceptional customer service, our team understands the anxieties associated with moving and works meticulously to ensure every step of the process is smooth and efficient.
Expert Removal Services
We offer a comprehensive range of services to cater to all your moving needs, including:
Home Removals
- Careful dismantling and reassembly of furniture and household items.
- Specialist handling of fragile items and valuables.
- Efficient transportation using a fleet of modern, purpose-built removal vehicles.
Storage Solutions
- Secure and accessible storage facilities for short-term or long-term needs.
- Flexible options to accommodate different move scenarios.
Packing & Protection
- Comprehensive packing services using high-quality materials to ensure maximum protection.
- Advice on effective packing techniques and tips to minimize stress.
Insurance Coverage
- Comprehensive insurance cover up to 100,000 to safeguard your belongings.
- Additional options to protect against key delays.
Customer-Focused Approach
At R & J Removals Bristol, we prioritize open communication and personalized attention. Our experienced team will guide you through the entire process, answering questions, addressing concerns, and going the extra mile to ensure your peace of mind.
Benefits of Choosing R & J Removals Bristol
- Experience and Expertise: Decades of experience and trained professionals.
- Client-Focused Service: Dedicated to providing exceptional customer satisfaction.
- Comprehensive Services: Wide range of services to cater to all moving needs.
- Competitive Rates: Affordable and transparent pricing options.
- Insurance Coverage: Peace of mind with robust insurance protection.
Customer Satisfaction
The majority of reviewers have had an excellent experience with R & J Removals. They praise the company's professionalism, efficiency, and politeness. The staff are described as helpful, patient, and courteous. The reviews highlight the company's attention to detail, with emphasis on the careful handling of possessions and prompt arrival and departure times.
Staff and Management
The company's staff and management are commended for their excellent communication, organization, and leadership. The reviewers praise the ability of staff to work independently and as a team to complete moves efficiently. The management is also praised for their thoroughness and responsiveness to customer queries and concerns.
Efficiency and Timing
The reviews consistently mention the company's punctuality and efficiency. The staff are able to pack and move possessions quickly and professionally, with minimal disruption to the customers.
Concerns and Complaints
There are two reviewers who had negative experiences with the company. One reviewer had their PC's RAM missing after a move, and they claim that the company denied responsibility and accused them of lying. The other reviewer had a booking cancelled at the last minute due to the company allegedly being fully booked, despite initial assurances that they had available vehicles. The reviewer also criticizes the company for not asking for a deposit upfront.