Exceeding Expectations, One Window at a Time.
Our Story
At Central Glass and Windows, we pride ourselves on being a local glass and window company with a national outreach. Based in Hanley, Stoke-on-Trent, we have a wealth of experience and knowledge within the industry and pride ourselves on great customer service, a fast-efficient responsive approach to our work, and always putting the customer's requirements first.
Our Services
We operate in the residential, commercial, public, and industrial sectors, offering a wide range of products and services. In the residential sector, we offer glass and glazing solutions, UPVC windows and doors, conservatories, bi-fold doors, composite doors, and repairs. In the commercial sector, we provide glass and glazing solutions, aluminum windows and doors, shop fronts, UPVC windows and doors, commercial doors, louvers, mirrors, and safety, privacy, and solar film solutions.
Our Commitment
All our administrative staff, installers, and fabricators have relevant qualifications or are working towards achieving these through our commitment to ongoing workforce development, and are fully employed by ourselves. The Health and Safety of our staff, customers, and the public is paramount in the day-to-day running of the company, and we are accredited by CHAS, Construction Line, and Safe Contractor Health and Safety bodies.
Our Emergency Call-Out Service
We offer a 24/7, 365-day out-of-hours call-out service within a 25-mile radius of Stoke-on-Trent for securing properties large and small.
Overall Impression
The reviews are overwhelmingly positive, with the majority of customers expressing their satisfaction with the company's services.
Punctuality and Reliability
Several reviewers praised the company's punctuality and reliability, mentioning that the team arrived on time and completed the work without any fuss or mess.
Customer Service
Excellent customer service was a common theme among the reviews, with many customers praising the company's polite and courteous staff.
Quality of Work
The quality of the windows and doors installed was also praised, with customers mentioning that they were of high quality and exceeded their expectations.
Professionalism
The professionalism of the company was consistently praised, with reviewers mentioning the team's knowledge and expertise in their field.
Negative Experiences
However, two reviewers had negative experiences with the company, citing poor communication, failure to show up for appointments, and unresponsive staff.
