Our Commitment to Quality, Service, and Value
Nelson Potter Ltd is a family-owned and operated timber merchant based in Suffolk, England. With over 35 years of experience in the industry, we pride ourselves on offering a comprehensive range of sustainable and high-quality timber products to both trade and retail customers.
Our Expertise
Our skilled team has a deep understanding of all aspects of timber, from sourcing and processing to treating and finishing. We are proud to offer you:
Sawmill Services
- Extensive experience in log processing and timber cutting
- Cutting to precise specifications for any project
- Supply of logs, boards, planks, beams, and other timber products
Retail Yard
- Wide range of quality timber products for fencing, landscaping, decking, garden building, and more
- Competitive prices and expert advice for all your needs
- Delivery available locally
Additional Services
- Pressure treatment for added durability and protection
- Timber components and fabrication services
- Collection of used pallets for recycling
Our Values
At Nelson Potter Ltd, we are committed to:
- Sustainability: We source our timber from sustainably managed forests and promote responsible forest management practices.
- Quality: We adhere to the highest standards in timber selection and processing to ensure exceptional quality and longevity.
- Customer service: We are dedicated to providing excellent customer service with a helpful and personalized approach.
Working With Nelson Potter
We understand that every project is unique, which is why we offer a flexible and personalized approach to meet your specific requirements. Our experienced team is always happy to offer expert advice and guidance to ensure you choose the right products for your needs.
**Additional Information
- We are open Monday to Friday from 8am to 5pm and on Saturdays from 8am to noon.
- Visit our retail yard in Dodnash, just off the A12, or browse our product range online.
- Get in touch with us today and let us help you find the perfect timber solutions for your project!
Overall Impression
The majority of reviews for Nelson Potters are extremely positive, with customers praising the company's products, prices, and staff. The only minor criticisms noted are the yard's location, which is down a farm track, and the reduced personal contact since the introduction of an online platform.
Quality and Materials
Reviewers consistently comment on the high quality of Nelson Potters' products, with one reviewer specifically mentioning the exact size and material of a trellis they ordered. Multiple customers also mention the reasonable prices they paid for their purchases.
Service and Staff
Staff are frequently praised for their friendly and helpful nature, with one reviewer describing themselves as a "kid in a sweet shop" when it comes to browsing the selection of wood products. Other reviewers appreciate the knowledgeable sales staff and the ability to pick individual timbers.
Location and Accessibility
Some customers mention the location of the yard, which is down a farm track, as a minor inconvenience. However, this does not seem to deter them from visiting or ordering from Nelson Potters.
