Transforming Spaces, Enhancing Lives
Welcome to our business, where we are dedicated to providing top-quality products and services for your home. With a strong focus on kitchen and bathroom renovations, we are committed to helping you transform your living space into a beautiful and functional area that suits your style and meets your needs.
Our team of experienced professionals is here to guide you through the renovation process, from initial design to final installation. We take pride in offering personalised services tailored to your specific requirements, ensuring that your renovation project is a success.
Services
At our business, we offer a wide range of services designed to help you create your dream home. Our main service categories include:
1. Tiles - We stock an extensive collection of wall and floor tiles, including contemporary designs and classic styles, to suit any room in your home. Our knowledgeable staff will assist you in finding the perfect tiles for your kitchen, bathroom, hallway, or any other space in your house.
2. Bathrooms - We specialise in creating bespoke bathrooms suited to your style and preferences. Our experienced designers will work with you to create a luxurious and functional bathroom that meets your needs. From traditional to modern designs, we offer a variety of bathroom solutions to choose from.
3. Kitchens - Our talented design team is here to help modernise your kitchen, giving it a fresh new look and improved functionality. We offer a variety of kitchen collections, materials, and appliances to make your dream kitchen a reality.
4. Living Spaces - Our expert carpenters can create a wide range of fitted furniture pieces to seamlessly integrate into your living space. From media walls to sliding wardrobes, we provide bespoke solutions that meet your specific needs.
In addition to our main service categories, we also offer the following:
- Tile calculating tips and process guidance
- Underfloor heating installation
- Approved installers for a wide range of products
- Tile samples for your convenience
- Brochures for inspiration
At our business, we are committed to providing excellent customer service and top-quality products. Our goal is to help you transform your house into a beautiful, functional, and welcoming home.
Feel free to browse our portfolio of projects for ideas and inspiration. When you're ready to start your renovation journey, get in touch with our team to book an appointment or visit our showroom. We look forward to helping you create your dream home.
Overview of Reviews
The reviews of New Image, a home design and fitting company, are mixed, with some customers having a very positive experience and others experiencing issues with the company's products and service.
Positive Experiences
Many customers have had a very positive experience with New Image, praising the company's staff, particularly Sue, Angela, and Az Chowdhury, for their helpfulness, friendliness, and expertise. The company's designs and fittings have been described as "exceptional, " "high-quality, " and "transformative." Customers have also appreciated the company's willingness to accommodate changes and provide support throughout the project.
Negative Experiences
However, some customers have had a very negative experience with New Image. Some have experienced issues with the company's products, such as faulty toilet seats and poor-quality LED mirror lights. Others have been disappointed with the company's customer service, citing a lack of interest from the owners and difficulties in getting issues resolved. Some customers have also expressed frustration with the company's measuring and fitting processes.
Common Themes
Some common themes emerge from the reviews, including:
- The importance of good customer service and communication
- The need for high-quality products and attention to detail
- The value of a smooth and stress-free design and fitting process
- The importance of a company being responsive to customer concerns and issues
