Transforming Your Outdoor Space, One Driveway at a Time.
R J Biggs & Sons Ltd is a family-run plumbing and heating business that has been providing high-quality services to clients in Poole, Bournemouth, Christchurch, Wimborne, and surrounding Dorset areas for over 40 years. Our team of fully licensed, fully insured, and Gas Safe registered plumbers and heating engineers strive to provide the best possible job at an affordable price.
Our Services
We offer a comprehensive range of services, including boiler installations, boiler repairs, central heating installations, gas safety inspections, energy-efficient advice, general plumbing, hob and gas oven fitting, landlord safety certificates, replacement radiators, and washing and dishwasher machine installations. Our experienced engineers are dedicated to providing fast, professional, and reliable services to ensure our clients receive the highest quality workmanship.
Why Choose Us?
We pride ourselves on our personalized service and friendly familiar faces. Unlike national companies, we focus on a 25-mile local radius, ensuring fast call-out times and a high level of customer satisfaction. Our reputation is built on trust, reliability, and commitment to our clients, which is why we have built a large customer base in the local area, with many of our new customers coming from word of mouth and recommendation.
Accreditations
To ensure our customers receive a high standard of workmanship and professionalism, our company is accredited and monitored by several trade and industry bodies, including the Chartered Institute of Plumbing and Heating Engineering (C.I.P.H.E.) and the Gas Safe Register. We are also a Worcester Accredited Installer, which means we have met or exceeded the standards of sustained quality of installation, service, and customer care.
Our Commitment
At R J Biggs & Sons Ltd, we are committed to providing our clients with the highest quality services, backed by our 40 years of experience in the plumbing and heating industry. We strive to keep our clients happy, which is why we offer up to 10 years' manufacturers' guarantee on Worcester Bosch boilers and provide personalized advice and guidance to ensure our clients' needs are met.
Areas We Cover
We provide gas and central heating services to homes and businesses across Dorset, including Poole, Bournemouth, Christchurch, Wimborne, Ringwood, and South Dorset.
Overall Experience
The overall experience of customers with R J Biggs & Sons Ltd is overwhelmingly positive. Most reviewers have praised the company's professionalism, reliability, and value for money.
Positive Aspects
Several reviewers have praised the company's responsiveness, with many mentioning that they received prompt responses to their calls and queries. The engineers are described as polite, efficient, and knowledgeable. The company's prices are also considered reasonable, with many reviewers mentioning that they received good value for money.
Areas of Excellence
- Responsiveness: Many reviewers praised the company's prompt response to their calls and queries.
- Professionalism: The engineers are described as polite, efficient, and knowledgeable.
- Value for Money: Many reviewers considered the prices to be reasonable and good value for money.
Negative Comments
There are only two negative reviews, both from the same author, Jonas K., who described the company's behavior as "cowboyish, " rude, and incompetent. However, these reviews seem to be an anomaly, and the majority of reviewers have had a positive experience with the company.
