Transform Your Space with Unbeatable Prices and Exceptional Service!
Home Tiles is an independent family business, and we are proud to be the fastest-growing independent tile retailer in London and the South East. We offer a vast range of high-quality floor and wall tiles at unbeatable prices. Our expert consultants are always happy to provide inspiration and practical advice to help you find the perfect tiles for your project.
Our History
Home Tiles was founded with the aim of providing excellent customer service, unbeatable prices, and a vast selection of tiles to suit every taste and budget. We have built strong relationships with the world's leading manufacturers, allowing us to source the finest materials at the best possible prices. Our extensive range of tiles includes floor tiles, wall tiles, kitchen tiles, bathroom tiles, outdoor tiles, and mosaic tiles.
Our Services
At Home Tiles, we offer a variety of services to make your tiling experience seamless and stress-free. Our services include:
- Tile selection: Our expert consultants are always happy to help you choose the perfect tiles for your project, taking into account your budget, design style, and lifestyle.
- Free delivery: We offer free delivery on orders over 350, making it easy and convenient for you to receive your tiles.
- Click and Collect: You can also choose to collect your tiles from one of our stores, if preferred.
- Trade Essentials: We cater to trade customers, offering exclusive deals and discounts.
- Online ordering: You can also shop online, with the option to schedule a home visit from one of our experts.
Our Expert Team
Our team is dedicated to providing exceptional customer service and ensuring that you receive the best possible experience. Meet some of our key team members:
- Dan: Director and founder of Home Tiles
- Rhys: Operations Manager
- Alan: Senior Consultant
- Lucian: Sales and Marketing Manager
- Dee: Customer Service Manager
- Umair: Technical Consultant
Why Choose Home Tiles
At Home Tiles, we pride ourselves on our commitment to quality, value, and customer service. We believe that our unbeatable prices, combined with our extensive range of tiles and expert advice, make us the perfect choice for your tile needs.
Get in Touch
For more information or to place an order, please call us on 0330 912 0434 or visit one of our stores. We look forward to welcoming you to Home Tiles.
Exceptional Customer Service
Many reviewers have praised the excellent customer service provided by the staff at Home Tiles, Staples Corner. Staff members such as Neil, Hamza, Degah, Raj, Pegah, and Alex have been highlighted for their helpfulness, knowledge, and professionalism. These staff members have gone above and beyond to ensure that customers have a positive experience, often providing solutions to problems and offering valuable advice.
Some reviewers have also mentioned the helpfulness of staff in organizing orders and deliveries, ensuring that customers receive their products promptly and in good condition. The store's willingness to help with changes to orders and flexible delivery options has also been appreciated by customers.
Disappointing Experience
However, one reviewer had a disappointing experience with the store. Denise Jordan gave the store a rating of 1 star after the delivery of her tiles was delayed and she did not receive a promised refund. She was also unhappy with the way the issue was handled by the store's management, feeling that they were unclear about delivery times and refused to provide a refund without her visiting the store and waiting in line.
Recommendations
Reviewers have recommended Home Tiles, Staples Corner to others, with some even stating that they will definitely be using the store again in the future. The store's wide range of tiles, competitive prices, and excellent customer service have all contributed to its positive reputation.
