Keeping Your Home And Business Switched On
At Electric-Call Ltd, we pride ourselves on being the go-to electrical experts for all your domestic, commercial, and industrial needs. With over 30 years of experience, our team of fully accredited and approved electricians provide a comprehensive range of services, from emergency callouts to routine testing and inspection. Our commitment to delivering exceptional customer service, combined with our extensive expertise, has earned us a reputation as a trustworthy and reliable partner for homeowners and businesses alike.
Our Services
Whether you're facing an electrical fault, require electrical testing and inspection, or need assistance with EV charging, our team is dedicated to providing prompt, efficient, and professional solutions. Our services are designed to give you peace of mind, ensuring that your home or business remains safe, secure, and fully functional. From routine maintenance to emergency callouts, we're here to help you every step of the way.
Our Values
At Electric-Call Ltd, we're passionate about delivering exceptional customer service, quality workmanship, and ensuring that our clients receive the highest level of attention and care. Our values are built on a foundation of honesty, reliability, and professionalism, which is reflected in our commitment to:
- Providing 24/7 emergency callouts with a 1-hour response time
- Offering a no-call-out fee policy
- Ensuring all works are carried out by NICEIC-approved electricians
- Providing electrical certificates via email upon completion of works
- Maintaining a secure and efficient management system to store client details
What Our Clients Say
Don't just take our word for it! Our clients have praised our prompt, efficient, and professional service, with many expressing their satisfaction with our work. Here's what some of our clients have to say:
"Really good service. No problem getting an appointment, arrived on time, very thorough without making extra work and did it for a good price. Nice, helpful guy as well - what's not to like?"
"Internal lights fixed quickly and professionally, very good service overall, and would use them again."
"Prompt and efficient service from Mark and his team at Electric-Call. The quote came through quickly and the work was completed within a week by a timely, courteous and tidy team."
Emergency Response and Repairs
The reviewers praised the company's swift response to emergency calls, with many instances of same-day or even same-hour visits. The electricians were able to diagnose and fix issues over the phone or in person, often without charge.
Professionalism and Expertise
The electricians were commended for their professionalism, knowledge, and work ethics. They were described as friendly, helpful, and courteous, with a holistic approach to their work. Several reviewers mentioned that the electricians went above and beyond to ensure the issue was resolved and the customer was satisfied.
Customer Service
The company's customer service was highly praised, with reviewers commenting on the prompt response, reliability, and efficiency of the service. Many reviewers expressed gratitude for the help and reassurance provided by the electricians.
Quality of Work
The quality of the work was consistently high, with reviewers reporting that the electricians did an excellent job, with attention to detail and a focus on safety.
Recommendations
All reviewers highly recommended the company and its electricians, with many stating they would not hesitate to use them again or refer them to others.
