Your Drainage Experts - Reliable, Efficient, and Customer-Focused
Welcome to Drain Busters, a trusted and reliable drain maintenance company based in Hemel Hempstead, Hertfordshire. With more than 15 years of experience in the industry, we are proud to offer our expert drainage services to both commercial and domestic customers in Watford and the surrounding areas. As a family-run business, we understand the importance of keeping a home or workplace running smoothly, which is why we strive to offer the best possible service at affordable prices.
Our team of skilled professionals has the expertise and knowledge to handle any drainage job, no matter how big or small. At Drain Busters, we put our customers first and are committed to providing the highest level of service and experience. Whether you need regular maintenance or an emergency callout, our friendly and experienced team is here to help you.
Our Services
At Drain Busters, we offer a wide range of services to meet all your drainage needs. Here are some of the services we provide:
- Emergency Callouts: We understand that drainage problems can happen at any time, which is why we offer a 24/7 emergency callout service. Whether it's a blocked drain or a burst pipe, our team is here to help you.
- CCTV Surveys: Our state-of-the-art CCTV survey equipment allows us to identify and diagnose any drainage issues quickly and accurately. We provide full reports, images, and videos of our findings to help you make informed decisions about any necessary repairs.
- Installation Works: Whether you need a full re-fit or new pipes added to your existing drainage runs, our team has the expertise to transform your drainage systems.
- Pressure Washing: Our high-pressure washing equipment can remove even the toughest blockages and build-up in your drains, leaving them clean and free-flowing.
- Drain Unblocking: Our skilled professionals can quickly and efficiently unblock any drain, from kitchen sinks to sewer systems.
- Maintenance Services: We offer comprehensive maintenance services to ensure your drains are properly looked after and minor faults are stopped in their tracks, preventing costly repairs in the future.
At Drain Busters, we are committed to providing the highest level of service and experience to our customers. We only use the latest equipment and techniques to ensure that your drainage needs are met promptly and efficiently.
If you need advice or would like to know more about our drain maintenance company, please don't hesitate to contact our friendly team today. We are here to help you with all your drainage needs.
Overview of Reviews
The reviews of Drain Busters are generally positive, with most customers praising the company's speed, professionalism, and reasonable prices.
Positive Experiences
Many customers reported positive experiences with the company, citing prompt and effective solutions to their drainage issues. The company's professionalism, friendly and helpful staff, and reasonable prices were particularly praised.
Negative Experiences
However, a few customers reported negative experiences with the company, citing poor service, aggressive behavior, and overcharging. One customer reported being spoken to rudely and aggressively by a staff member, while another reported being overcharged and receiving poor service.
Specific Issues
Some specific issues raised by customers include:
- Aggressive behavior: One customer reported being spoken to rudely and aggressively by a staff member.
- Overcharging: Two customers reported being overcharged for services, with one customer claiming to have been charged 368 for a service that was supposed to cost 87.
- Poor service: A few customers reported receiving poor service, including one customer who reported that their toilet was still blocked after the company's visit.
