Transforming Your Home, One Window at a Time.
Welcome to Carters Heating Services, a family-owned company with over 35 years of experience in providing top-notch plumbing and heating services to the people of Norfolk. Our team of Gas Safe registered, Oftec registered, and Worcester Bosch accredited engineers are dedicated to delivering exceptional quality and reliable solutions to meet your plumbing and heating requirements.
At Carters Heating Services, we take pride in our commitment to providing a speedy response to your needs, with a 24-hour emergency cover to ensure that you receive round-the-clock care for your boiler. Our engineers understand the importance of providing quality solutions without compromising on quality, and our prompt response is unmatched in the industry.
Our Services
Our services encompass a wide range of plumbing and heating solutions, including boiler installations, repairs, and maintenance, as well as power flushing, bathroom installations, and more. Our team of experts is dedicated to providing tailored solutions to meet your specific needs, ensuring that your plumbing and heating systems are running efficiently and effectively.
Our Promise
At Carters Heating Services, we promise to provide high-quality services that meet the highest standards of excellence. Our commitment to quality is reflected in our 5-star ratings on MyBuilder, Facebook, and Google, with over 100 reviews from our happy and loyal customers. We pride ourselves on setting realistic targets, turning up on time, and getting the job finished as soon as possible.
Why Choose Us
With our extensive experience, highly trained staff, and commitment to quality, we are the perfect choice for all your plumbing and heating needs. Our family-owned business means that we care deeply about our customers and provide personalized attention to ensure that you receive the best possible service. Whether you need a simple repair or a complex installation, we are here to help.
Testimonials
Don't just take our word for it! Our customers rave about our services, praising our reliability, efficiency, and friendly demeanor. From providing emergency boiler repairs to routine maintenance, our customers trust us to deliver exceptional results.
Overview of Reviews
The majority of reviews for Carters Heating Services are overwhelmingly positive, with customers praising the company's professionalism, knowledge, and friendly service.
Excellent Service
Many reviewers praised the company's excellent service, citing the professionalism, knowledge, and friendliness of the engineers and office staff. Several customers mentioned the convenience of the text messaging system for appointment confirmations and live tracking of engineers.
Quality of Work
Reviewers were impressed with the quality of work, citing examples of excellent boiler installations, repairs, and maintenance services. Some customers mentioned the company's ability to solve problems that others could not, and their attention to detail in identifying and fixing issues.
Friendly and Knowledgeable Engineers
Many reviewers praised the engineers, describing them as friendly, knowledgeable, and professional. Some customers mentioned the engineers' willingness to explain the work being done and provide helpful advice.
Disappointing Experience
One reviewer had a disappointing experience, citing poor communication and an unexpected additional charge for labor. They felt that the engineer was unprofessional and that the company was more interested in making a profit than providing good service.
