Your Security, Our Priority
A Family Tradition of Quality and Service since 1981
Abacus Carpets has been a trusted name in carpet and flooring for over 40 years. Founded in 1981 by a family with a vision of exceptional service and quality, we have proudly served the communities of Kew, Richmond, Barnes, Twickenham, and Chiswick.
Transforming Homes with Inspiration
Our showroom in Kew features a curated collection of premium brands from around the world. We offer an extensive range of carpets, hardwood flooring, vinyl flooring, and rugs, all meticulously chosen to inspire you and transform your home. Our team is passionate about helping you choose the perfect materials to suit your individual style and needs.
Tailored Solutions for Every Home
We understand that each home is unique. That's why we offer a comprehensive range of services to cater to your specific requirements. From free home measurements to expert advice on selecting the right underlay and styling your floor, we collaborate with you to achieve your vision.
Our Services Include
- Free home measuring and consultation
- Uplifting and removal of old flooring
- Professional carpet and hard flooring fitting
- Bespoke rug service
- Wide selection of high-quality carpets and flooring materials
More Than Just a Transaction
At Abacus Carpets, we pride ourselves on building long-lasting relationships with our customers. We believe in providing exceptional customer service and creating a seamless and enjoyable experience for you. Our team is dedicated to ensuring your satisfaction and exceeding your expectations.
Let Us Help You Create Your Dream Home
From selecting the perfect flooring materials to ensuring a perfect fit, we are committed to making the process enjoyable and straightforward. We invite you to visit our showroom, browse our extensive selection, and discover the perfect flooring for your home.
Overall Experience
The customers who reviewed Abacus Carpets were extremely satisfied with their experience, praising the company's professionalism, quality of work, and excellent customer service.
Pre-Sales and Sales
The sales team was commended for their helpfulness, knowledge, and guidance in choosing the right carpet or flooring for the customers' needs. They took the time to understand the customers' requirements and provided excellent advice.
Fitting and Installation
The fitting and installation teams were praised for their professionalism, efficiency, and tidiness. They were courteous, polite, and went above and beyond to ensure the customers were happy with the finished result.
Quality of Work
The quality of the work was consistently praised, with customers reporting that the finished result exceeded their expectations. The attention to detail, craftsmanship, and expertise of the fitters were particularly noteworthy.
Customer Service
The customer service was exceptional, with customers reporting that the team were responsive, helpful, and friendly throughout the entire process. The company's integrity and honesty were also highlighted, with examples of them going the extra mile to ensure customer satisfaction.
