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At Aquarinse Carpet Cleaning Edinburgh, we are dedicated to providing high-quality carpet, rug, and upholstery cleaning services to the residents of Edinburgh. Our team of experienced professionals is committed to delivering exceptional results, using only the latest equipment and eco-friendly products to ensure a sparkling clean and hygienic environment for you and your family.
Our Story
Our journey began in 2014, when our founder, having worked for several carpet cleaning companies, identified a gap in the market for a reliable and affordable service that could cater to the needs of both homeowners and tenants. We set out to create a business that would offer a unique combination of quality, affordability, and professionalism, setting us apart from the competition.
Our Mission
At Aquarinse Carpet Cleaning Edinburgh, our mission is to provide a premium cleaning experience that exceeds our customers' expectations. We strive to build long-term relationships with our clients, providing them with a reliable, efficient, and affordable service that they can trust. Our commitment to excellence is reflected in our fixed pricing policy, which means that our prices remain the same regardless of the size or condition of the carpet, rug, or upholstery.
Our Services
Our comprehensive range of services includes:
- Carpet cleaning: Using state-of-the-art equipment and eco-friendly products, we provide a deep cleaning service that removes dirt, stains, and allergens, leaving your carpets looking like new.
- Rug cleaning: From handmade to machine-made rugs, we use specialized techniques and products to restore their original beauty and extend their lifespan.
- Upholstery cleaning: Our team of experts uses advanced technology and child-friendly detergents to clean and condition your upholstery, ensuring it looks and feels like new.
- Leather cleaning: Our leather cleaning service involves a thorough two-stage process that cleans and conditions your leather furniture, restoring its natural beauty and extending its lifespan.
- Stain removal: Our skilled technicians use specialized products and techniques to remove stubborn stains from carpets, rugs, and upholstery, ensuring a thorough and lasting clean.
Why Choose Us
At Aquarinse Carpet Cleaning Edinburgh, we offer a unique combination of benefits that set us apart from the competition:
- Fixed pricing: Our prices remain the same regardless of the size or condition of the carpet, rug, or upholstery.
- Professional service: Our experienced technicians are trained to provide a courteous, efficient, and reliable service that meets the highest standards.
- Eco-friendly products: We use only child and pet-friendly, non-toxic detergents that are safe for your family and the environment.
- Time-saving: Our cleaning process is designed to minimize disruption to your daily routine, with most carpets, rugs, and upholstery dry in just 2-3 hours.
Excellent Customer Service and Cleaning Experience
The majority of customers have expressed their satisfaction with the cleaning services provided by Aquarinse. Many have praised the professionalism, politeness, and efficiency of the team, particularly Ryan and Paul. The customers are impressed with the quality of work, saying that their carpets and upholstery look and smell great after the cleaning.
Punctuality and Communication
Some customers have highlighted the prompt response to their inquiries and the flexibility of the team in accommodating their schedules. However, a few customers have experienced delays or changes in schedules, which have caused inconvenience.
Value for Money
Many customers have mentioned that the prices are reasonable and that they received excellent value for their money.
Issues with Customer Service and Communication
A few customers have expressed dissatisfaction with the customer service, citing rudeness and unprofessional behavior from the owner, Ally. Some have also experienced delays, changes in schedules, and misunderstandings about payment terms.
