Crafting with passion, connecting with community
Welcome to Freelance Fabrics, your one-stop-shop for all your fabric, crafting, and sewing needs. As a family-run business, we take pride in providing high-quality products and exceptional customer service to our valued customers.
Our Story
We are a team of passionate crafters and sewers who came together to create a haven for like-minded individuals. Our journey began with a small fabric shop in Kidlington, Oxfordshire, and has since grown into a thriving online store, offering an extensive range of fabrics, yarns, patterns, and accessories for quilting, sewing, knitting, crochet, and upholstery.
Our Services
At Freelance Fabrics, we cater to a diverse range of customers, from beginners to experienced crafters. We offer a vast selection of fabrics for curtains, linings, crafts, upholstery, soft furnishings, dressmaking, and quilting. Our yarn department boasts an impressive collection of yarns, patterns, and accessories for the crocheter or knitter. Additionally, we stock an extensive range of haberdashery, including embroidery threads, needles, and pins. For those interested in upholstery, we provide top-quality fabrics, foam cutting services, and made-to-measure curtains and blinds.
Our Expertise
Our team boasts a wealth of expertise in various subjects, including quilting, sewing, knitting, and crochet. We're always happy to offer advice, guidance, and inspiration for your next project. Whether you're a beginner or a seasoned crafter, our friendly team is always willing to lend a helping hand.
Our Commitment
At Freelance Fabrics, we're committed to providing exceptional customer service, ensuring that every customer leaves our store feeling satisfied and inspired. We're passionate about building strong relationships with our customers, many of whom have become like family to us. We believe that crafting and sewing bring people together, and we're proud to be a part of this vibrant community.
Get in Touch
If you have any questions or would like to discuss your next project, please don't hesitate to contact us. We'd love to hear from you and look forward to welcoming you to our online store or our physical shop in Kidlington.
Overall Experience
The reviews suggest that the store offers a wide range of materials, fabrics, and accessories, with many customers praising the helpful and knowledgeable staff. The store's selection of fabrics, wool, haberdashery, and other related items is vast, and the staff are willing to provide samples and measurements to ensure customer satisfaction.
Positive Aspects
- Friendly and Helpful Staff: Many customers praised the staff for being welcoming, cheerful, and helpful.
- Wide Range of Products: The store offers an extensive range of fabrics, wool, haberdashery, and other related items.
- Excellent Customer Service: Customers appreciated the staff's patience, knowledge, and willingness to provide samples and measurements.
Negative Aspects
- Dangerous Driving: Two customers reported encountering a sign-written vehicle from the store driving erratically on the road.
- Poor Customer Service: One customer had a poor experience with the store's return policy, feeling mistreated and watched like a thief.
- Return Policy Issues: The store's return policy was criticized for being unclear and unfair.
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