Your satisfaction and peace of mind is our highest priority
At M&N Heating and Plumbing LTD, we're proud to be Oxfordshire's largest independent heating and plumbing company. With a team of skilled and professional engineers, we offer a comprehensive range of services to cater to all your heating and plumbing needs. Whether you're a homeowner, landlord, or building developer, we're committed to providing exceptional customer service, rapid response, and superior quality workmanship.
Our Experience and Expertise
With years of experience in the industry, our team is fully qualified and experienced in their respective trades. We're approved installers of various leading brands, and our engineers are courteous, friendly, and polite at all times. We take pride in our work, and our customer testimonials speak volumes about our commitment to excellence.
Our Services
We offer a wide range of services, including:
- Central Heating Upgrades: Upgrade your central heating system and save money on your energy bills with our highly efficient 'A-rated' boilers.
- Gas Boilers: We install, service, and repair gas boilers from leading manufacturers.
- Renewable Energy: Explore our range of renewable energy solutions, including solar thermal systems, to reduce your carbon footprint and energy bills.
- Plumbing Repairs: Our team is experienced in fixing leaks, unclogging drains, and performing routine maintenance tasks.
- Annual Boiler Service: Ensure your boiler is running safely and efficiently with our annual servicing packages.
- Gas Safety Certificates: We provide gas safety certificates to ensure your property is compliant with regulations.
Our Promise
At M&N Heating and Plumbing LTD, we're committed to delivering exceptional customer service and superior quality workmanship. We promise to:
- Provide a no-quibble guarantee on all parts and labor supplied and fitted by us.
- Ensure our engineers are fully qualified and experienced in their respective trades.
- Arrive on time, in uniform, and with full public liability insurance.
- Keep your property tidy and clean after each day's work.
- Provide accurate information regarding the progress of your project.
Why Choose Us?
Our customers are our priority, and we strive to build long-term relationships with them. With a high percentage of returning customers and referrals, we're confident in our ability to deliver exceptional service and quality workmanship.
Service Quality Issues
Many customers have expressed dissatisfaction with the service they received from M&N Heating & Plumbing. Several reviewers have mentioned unreliable and poor service, with appointments being cancelled or delayed, and plumbers failing to show up or complete work. One reviewer reported a messy and expensive fix, while another encountered a plumber who charged for a full day's work but only worked for 3.5 hours.
Driving and Tiling
A few reviewers have criticized the company's workmanship and professionalism, with one reviewer describing a tiler who was unreliable, unprepared, and unprofessional. Another reviewer questioned the expertise of the company's plumbers, suggesting that they may not have the necessary skills to perform their job properly. The company's driving skills have also been called into question, with one reviewer reporting a shocking and reckless driving experience that endangered other road users.
Positive Reviews
However, some customers have had positive experiences with the company. Several reviewers have praised the company's friendly and professional service, citing quick response times and efficient problem-solving. One reviewer reported a helpful and transparent experience, while another appreciated the company's reasonable prices.
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