Your satisfaction is our success
Our Story
At Solid Floor, we have spent over two decades perfecting our bespoke flooring system, allowing us to offer clients a floor tailored to their exact specification and budget. With a wide range of colour, size, pattern, and texture options, we can help you create the perfect floor for your space. Our approach is centered around craftsmanship, specialist skills, and attention to detail, ensuring that every floor we install is of the highest quality.
Our Services
We offer a comprehensive range of services, from supplying timber floors to bespoke installation solutions. Our collection page features a range of colours, sizes, prices, and technical specifications, allowing you to explore our options and find the perfect fit for your project. Our experienced sales team is on hand to guide you through the process, from choosing your floor to discussing the installation process.
Our Ethos
At Solid Floor, we are passionate about architecture, design, and the creative process. We believe in nurturing good relationships with our clients and collaborators, sharing our expertise to deliver exceptional flooring solutions. Our team of experienced professionals has a deep understanding of the flooring industry, and we take pride in our ability to deliver bespoke flooring solutions that meet our clients' exact specifications.
Sustainable Floors
We understand the importance of sustainability, and we're committed to preserving and protecting our natural resources for future generations. The majority of our timber collections are certified with the FSC or PEFC chain of custody standard, ensuring that our sourcing practices are environmentally responsible. We're proud to work with innovative timber mills that prioritize ecological sustainability in their production processes.
Our Team
Our team of experts has a deep understanding of the flooring industry, and we're passionate about delivering exceptional service. We believe that good work practices and environments produce superior service, and we're proud to have a team of people who have been with us for many years.
Our Clients
We've had the privilege of working with some of the UK's leading architects, interior designers, and property developers, as well as private clients who appreciate the quality and craftsmanship of our flooring solutions. Our work can be seen in commercial venues such as shops, restaurants, and galleries, and we're proud to have delivered exceptional flooring solutions for clients such as The Conran Shop, Sotheby's Sl2 Gallery, and The Boundary Hotel.
Overall Experience
The overall experience with Solid Floor is overwhelmingly positive, with customers praising the company's helpful and knowledgeable staff, professional installation, and top-notch aftercare.
Pre-Sales and Consultation
Customers found the initial consultation and advice received in the showroom to be both helpful and honest, without any pressure to commit. The sales team, particularly Erson, were commended for their expertise and guidance throughout the decision-making process.
Installation and Quality of Work
The installation process was described as smooth, professional, and skilfully done. The installation team were tidy, clean, and worked efficiently to finish the job ahead of schedule. The finished product was praised for its quality, with customers expressing their delight with the end result.
Customer Service and Aftercare
The aftercare and advice provided by Solid Floor were highlighted as excellent, with customers appreciating the help and guidance received even after the installation was complete.
Value for Money
While not the cheapest option, customers felt that the extra expense was worth it for the quality of service and installation provided.
