Transforming your home, one sash window at a time.
Established in 1962 by Barrie Abrahams and Peter Thornley, Pump Services and Gas Boiler Service is proud to still be run by members of the same family today. Over the years, our company has remained committed to providing exceptional service and quality workmanship to our customers. With a rich history spanning over five decades, we have built a reputation for excellence and have earned the trust of our loyal customers.
As a small, local company, we take great pride in delivering not only great boiler installation and service but also, great customer service. Our dedicated team members are always willing to go the extra mile to ensure that every customer, private or commercial, is delighted with the end product and the experience they have had getting it. We believe that our success is built on the strength of our relationships with our customers and the trust that they have placed in us.
Our Services
At Pump Services, we offer a comprehensive range of services designed to meet the needs of our customers. From boiler installation, servicing, and maintenance to repairs and replacements, we have the expertise and equipment necessary to ensure that your central heating and hot water systems are running efficiently and effectively. Whether you are a homeowner, landlord, or property manager, we can provide you with a tailored solution that is tailored to your specific needs.
Our services include:
- Boiler installation and replacement
- Central heating and hot water system maintenance and servicing
- Repair and replacement services for all components within your central heating and hot water systems
- Landlord safety certification and landlord safety forms for rental properties
- Regular servicing agreements
At Pump Services, we understand that boiler technology has advanced significantly over the years, which is why our engineers frequently attend training courses and have regular contact with the technical departments of most boiler manufacturers. This enables us to provide a quality service to all our customers, both old and new.
What Sets Us Apart
We pride ourselves on being different from most tradesmen. We believe that our customer service is just as important as the quality of our craft. That's why we take the time to listen to our customers, provide transparent estimates, and deliver exceptional results. We believe that our customers should never have to wait or experience any inconvenience during our service.
What Our Customers Say
Our customers have consistently praised our services, citing our professionalism, expertise, and customer service as stand-out qualities. One of our customers, Linda Allen, recently raved about our services, stating, "A professional, caring, and trustworthy company that I have used for over 25 years. We had a boiler problem recently leaving us with no hot water or heating, contacted Pump services, and they arrived and fixed it in less than 24 hours."
Contact Us
If you wish to arrange a service or have any questions, please do not hesitate to contact us. You can reach us by phone, email, or by filling out our contact form. We look forward to serving you.
Overall Impression
The reviews are overwhelmingly positive, with all reviewers giving 5-star ratings and expressing their satisfaction with the services provided by Pump Services.
Praise for the Company
Multiple reviewers praised the company's reliability, trustworthiness, and competitiveness. They appreciated the prompt response, efficient work, and polite behavior of the engineers.
Fast Response and Emergency Services
Several reviewers mentioned the company's rapid response to their emergency calls, with some instances of engineers arriving within 2 hours of the call. This was particularly appreciated by those who were left without heating or hot water.
Engineers' Expertise and Manner
The engineers were consistently praised for their knowledge, skill, and pleasant demeanor. They took the time to explain the work being done and were willing to go the extra mile to help customers, even fixing loose taps as a freebie.
Customer Service
The customer service was described as excellent, with reviewers feeling at ease and grateful for the help they received. The company's ability to ease customers' minds and put them at ease was particularly noted.
