Transforming your home, transforming your life.
At Unique Glazing, we pride ourselves on being trustworthy, reliable, and professional home improvement specialists serving the South East of England, with over 20 years of experience. Our commitment to quality shines through our impressive range of products, manufactured in-house at our state-of-the-art factory in Slough. We specialize in providing high-quality uPVC and aluminium glazed extensions, conservatories, windows, doors, and roofline products that cater to diverse tastes and requirements.
Our Mission
Our mission is to provide exceptional home improvement solutions that exceed our customers' expectations, ensuring they enjoy a brighter, warmer, and more comfortable living space. We strive to deliver outstanding quality, competitive pricing, and impeccable customer service, making us the go-to double glazing company in the South East of England.
Services
We offer an expansive range of home improvement products and services, including:
- uPVC and aluminium windows, doors, and conservatories
- High-performance uPVC and aluminium glazed extensions
- Stylish and secure uPVC, aluminium, and composite doors
- Attractive glass roof replacements and roof lanterns
- Quality roofline products to enhance your home's exterior
What Sets Us Apart
Our customers trust us for our:
- Competitive pricing structure, thanks to in-house manufacturing
- Commitment to quality, with products made to the highest standards
- Swift lead times, due to our streamlined supply chain
- Customer-centric approach, with a focus on delivering exceptional service
Accreditations and Awards
We take pride in our accreditations and reviews from Checkatrade, which demonstrate our dedication to providing exceptional quality and customer service. Our customers' satisfaction is paramount, and we continually strive to improve our products and services to meet their evolving needs.
Factory and Manufacturing
Our state-of-the-art factory in Slough is dedicated to delivering outstanding quality and performance. We invest in the latest manufacturing technologies, machinery, and staff development to ensure we remain competitive and on schedule. By manufacturing the majority of our products in-house, we maintain control over quality, pricing, and lead times.
General Impressions
Unique Glazing London received a mix of positive and negative reviews. The positive reviews praised the company's excellent customer service, quick installation, and competitive pricing. Many customers were impressed with the sales team's honesty, patience, and willingness to answer questions without pressure to buy. The installers were commended for their efficiency, tidiness, and professionalism.
Positive Aspects
- Excellent customer service
- Quick installation
- Competitive pricing
- Honest and patient sales team
- Efficient and tidy installers
- High-quality products
Negative Aspects
- Difficulty with communication and planning for new openings
- Issues with getting quotes and plans in a timely manner
- Poor finish on bay windows
- Lack of pride in workmanship
Customer Experience
Some customers experienced difficulties with communication and planning for new openings, which led to frustration and disappointment. However, many customers were extremely satisfied with their experience, praising the company's professionalism, quality of work, and value for money.
Areas for Improvement
- Improving communication and planning for new openings
- Ensuring timely delivery of quotes and plans
- Maintaining high standards of workmanship throughout all projects
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