At Plum-IT Services, we pride ourselves on being a reliable, experienced, and trusted local plumbing and heating company in Marlborough. Our team of fully qualified and trusted engineers is dedicated to providing a high standard of workmanship and a first-class service to our customers. We understand the importance of having a safe, efficient, and modern heating system in your home, which is why we offer a wide range of services to cater to your plumbing, heating, and renewable technology needs.
Our Services
We offer a comprehensive range of services, including general plumbing, boiler servicing, boiler installation, boiler repairs, power-flushing, thermal imaging, underfloor heating, electric heating, and renewables. Our plumbers are knowledgeable, professional, and happy to help with any job, no matter how big or small. Whether you need to replace a tap, move a radiator, or repair a burst pipe, we can help.
Our heating services team consists of experienced OFTEC registered heating engineers who can carry out jobs of all sizes for domestic clients. We ensure that your oil boiler and central heating system is operating safely and efficiently, and is fully compliant with regulations. We also specialize in renewable technologies, including solar panels and air source heat pumps. Our team stays up-to-date with the latest developments in the heating industry, ensuring that we can provide you with modern heating solutions that meet your needs while reducing your carbon footprint.
Why Choose Us
Our customers are at the heart of everything we do, and we pride ourselves on our excellent customer service. We are committed to providing a professional, efficient, and reliable service that exceeds your expectations. Our team is knowledgeable, friendly, and courteous, and we ensure that our work is of the highest standard. We are also partnered with leading manufacturers, including Mitsubishi Electric, Samsung, and Grant, and are an approved installer for the Government-backed Boiler Upgrade Scheme.
What Our Customers Say
Don't just take our word for it - our customers have consistently praised our excellent service, professionalism, and courtesy. From fixing boilers on Christmas Eve to providing reliable and efficient service, our customers trust us to get the job done. Read our testimonials to see what our customers have to say about our service.
Mixed Reviews for Plum-it Services
Positive Experiences
It's clear that some customers have had excellent experiences with Plum-it Services. Many reviewers praised the company's professionalism, friendly service, and competitive pricing. Specifically, Matthew Collis, D. Brennin, the Gooch Family, and Nick B. all reported positive interactions with the company, citing efficient services, excellent workmanship, and prompt responses.
Negative Experience
On the other hand, Huw Lewis's review highlights a concerning attitude displayed by Plum-it Services towards a vulnerable customer. Despite being informed that the customer's 90-year-old mother had passed away, the company insisted on payment for a previously serviced boiler, citing that the work had been undertaken. This lack of empathy and understanding sparked outrage from the customer, who felt that the company's response was insensitive and dismissive.
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