Cleaning to perfection, every time.
At ShawCare Cleaning Services, we pride ourselves on being a multi-service office cleaning provider based in Wetherby, West Yorkshire. Our dedicated team of contract managers, with extensive experience in recruitment and people management, ensures that all our cleaning contracts are managed on a personal level. With a strong focus on customer service, attention to detail, communication, and training, we strive to deliver the highest standards of office cleaning in Yorkshire.
Our History
Founded in 2003, ShawCare Cleaning Services has evolved over the years to service all types of commercial businesses and properties. Our two directors, spanning two generations, bring a unique blend of old-school values and work ethic, combined with forward thinking and innovation. This synergy has enabled us to tailor our services to reflect the exact requirements of our clients.
Our Services
We offer a comprehensive range of cleaning services designed to cater to the specific needs of our clients. Our contract cleaning services include daily, weekly, and monthly schedules, as well as deep cleans, sanitisation, and anti-bacterial cleaning. Additionally, we provide window cleaning, carpet and upholstery cleaning, hard floor cleaning and maintenance, pressure washing, cladding cleaning, and high-level cleaning. We also supply and maintain consumables and rental units.
Why Choose Us
By outsourcing your cleaning requirements to us, you can benefit from cost savings, no recruitment costs, no employment costs, and no employment liability. You'll also gain access to our expertise in training, holiday and sickness cover, and pre-arranged audit processes. Our flexibility and ability to structure cost-effective cleaning schedules to reflect your individual needs make us the perfect partner for your cleaning requirements.
Our Process
At ShawCare Cleaning Services, we believe in embracing process and technology to ensure maximum efficiency and continuity. Our process map outlines the steps we take to ensure a seamless transition for new clients, from initial contact to ongoing contract monitoring and maintenance.
Testimonial
From our first initial contact with Shaw Cleaning Services, they have been outstanding and a professional company to deal with. Throughout extremely testing times during the COVID 19 outbreak, their employee's attention to detail and commitment to maintain the highest level of cleanliness, has allowed us to remain open and operational, whilst placing our employees a safe environment to work in. They have listened to our concerns and acted upon them. I would have no hesitation in recommending this company.
Employee Experience vs. Customer Satisfaction
Negative Experiences
The experience of one employee, Mathew Cartledge, was extremely poor. He rated the company 1 star and expressed numerous grievances. According to Mathew, the company is bad to work for, and a specific individual is incompetent, dishonest, and unresponsive to staff needs. This person allegedly makes mistakes, breaks promises, and even puts employees in danger. Mathew also accused this individual of lying to employees, underpaying them, and threatening their jobs.
Positive Encounters
On the other hand, three customers had excellent experiences with David, who works for the company. Reece D. rated the company 5 stars, stating that David is the best cleaner they've had in years. Tom Prescott and Theresa C. also gave 5-star ratings, praising David's friendliness, helpfulness, and exceptional work quality. Theresa specifically mentioned his reliability and trustworthiness in cleaning carpets and furniture.
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