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Trustworthy, Reliable, and Prompt Services Guaranteed

McCusker Ltd is a well-established plumbing and heating company based in Newry, Northern Ireland. With over 30 years of experience in the industry, our team of experts has built a reputation for being honest, hardworking, and helpful. Our director, John McCusker, has a wealth of knowledge and experience in different sectors, from building bathroom suites to boiler servicing. We pride ourselves on providing high-quality plumbing and heating services to our customers, ensuring that they receive a trustworthy, reliable, and prompt service.

Our Services

At McCusker Ltd, we offer a wide range of services to meet our customers' needs. Our team of Gas Safe and OFTEC-registered engineers provide gas and oil boiler servicing, repairs, and installations. We also offer a plumbing maintenance service, fixing everything from dripping taps to burst pipes. With our unique team of installers, we have built a reputation for being professional, clean, and fast. We work closely with Firmus Energy to install over 250 boilers annually, and our customer care is second to none. Our engineers are respectful, knowledgeable, and honest, ensuring that our customers receive an exceptional service.

Our Team

Our team is comprised of experienced professionals who are passionate about providing excellent customer service. Our team includes Jamie Pearce, our foreman and Gas Safe engineer; Tommy Gordan, our electrician; Sarah Spence, our accounts manager; John McCusker, our director; and Eddie Fox, our OFTEC-registered oil boiler technician. We also have a team of qualified plumbers who provide a trustworthy, reliable, and prompt service.

Our Philosophy

At McCusker Ltd, we prioritize customer care and strive to provide an exceptional service to our customers. We believe in being honest, hardworking, and helpful, and we pride ourselves on our reputation for being one of the most reliable and trustworthy plumbing and heating companies in Newry.

Reviews
Positive: The company is praised for its reliability, professionalism, quality of work, and customer service.
Negative: The company is criticized for its failure to take responsibility for damage caused and poor communication.

Reliability and Efficiency

The majority of reviewers praised the company's reliability and efficiency in attending to their boiler and heating system issues. Many reviewers appreciated the prompt response and quick resolution of their problems.

Professionalism and Quality of Work

Several reviewers commended the professionalism and quality of work provided by the company's engineers. They were described as courteous, polite, and knowledgeable, and carried out the work efficiently and effectively.

Communication and Responsibility

However, one reviewer had a negative experience with the company's communication and accountability. They reported that the company failed to take responsibility for damage caused by their work and did not respond to their concerns in a timely manner.

Reasonable Pricing

Several reviewers commented on the company's reasonable pricing, with one reviewer stating that they offered a very competitive price for a new cylinder and boiler.

Customer Service

The majority of reviewers expressed satisfaction with the company's customer service, praising their helpful approach, prompt responses, and willingness to address concerns.

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