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At Dorchester Boiler Solutions Ltd, we're a local family-run plumbing, heating, and cooling business based in Dorchester, covering the whole of the south coast and beyond. We were set up in 2017 by our family with the goal of concentrating more on the plumbing and heating aspect of our skills set. Since then, our team has gained valuable knowledge and skills in renewable technologies such as heat pumps and air conditioning.
Our mission is to offer our customers the best possible service and try to improve our business to inspire and implement environmentally friendly solutions. We strive to go above and beyond for our customers, no matter the challenge, and aim to deliver our very best work every single day across our services.
Our Services
We offer complete services for boilers, from replacement/installation, servicing, or repairs for your existing heating system or a complete installation of your heating system. Our team, led by Wayne, has personally completed a number of qualifications in modern low-temperature heating installation design. This means we can offer you advice on the best way forward, helping improve your existing system, making it more efficient. We can even redesign your system to the new low-temperature guidelines, offering a low-temperature heating system design service that can save you money on running costs and help the environment.
Our heat pump services include designing and installing your new heat pump system to fully integrate into your home. A good design would give you all the benefits of a newly designed low-temperature heating system, saving energy and helping the planet. We can advise on the best type of heat pump for your property, including monobloc, hydraulic splits, and refrigerant split systems.
Our selection of environmentally friendly air conditioning systems are filled with a R32 refrigerant, which provides high-quality, purified air that helps you breathe more easily. Our air conditioning systems can also provide heating and cooling, making them suitable for a wide range of applications, including residential and commercial properties.
At Dorchester Boiler Solutions, we're committed to providing top-notch services that ensure optimal indoor comfort for residential, commercial, and industrial spaces. Whether you need installation, maintenance, or repairs, our highly skilled and fully certified technicians are here to help.
Why Choose Us?
We're a family-run business, and as such, we understand that our customers mean everything to us. Without you, we wouldn't have a business. That's why we strive to give our customers the best possible service. Our customers are at the heart of everything we do, and we're proud to have achieved a 5-star rating on Google.
Overview of Reviews
A total of 13 reviews were analyzed, all of which gave a 5-star rating to Dorchester Boiler Solutions. The reviews praised the company's reliable, professional, and friendly service, with many customers expressing gratitude for the quick response times and efficient solutions to their heating and plumbing issues.
Reliability and Professionalism
Many reviewers praised Wayne's professionalism, reliability, and expertise in resolving their heating and plumbing problems promptly and efficiently. Several customers appreciated his willingness to go the extra mile to ensure they did not have to spend a night without heating or hot water.
Customer Service
The reviews highlighted the excellent customer service provided by Wayne and his team. Customers appreciated the quick response times, with some receiving same-day or next-day service. The company's adherence to COVID-19 guidelines was also commended.
Quality of Work
The quality of work was consistently praised, with customers expressing satisfaction with the installation, repair, and maintenance services provided. The workmanship was described as thorough, clean, and tidy, with customers feeling confident in the solutions provided.
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