At Zurleys, we're a family-run online retailer dedicated to providing high-quality, affordable furniture and home furnishings to our customers across the UK. With over 10 years of experience in the industry, we've built a reputation for delivering trendy, low-cost furniture direct from our suppliers to your doorstep.
Our Services
We take pride in offering a diverse range of furniture and home decor items, catering to various styles and tastes. From classic and traditional to mirrored, shabby chic, industrial, and Scandinavian, our collections are designed to suit every individual's unique sense of style. Whether you're looking to furnish a single room or an entire home, our affordable prices and high-quality products ensure you can achieve the look you want without breaking the bank.
Our Commitment to You
At Zurleys, we're committed to providing an exceptional customer experience. We understand that price, quality, and style are essential factors when choosing furniture, which is why we strive to keep our prices low without compromising on quality. Our furniture comes directly from the manufacturer, ensuring we can pass the savings on to you. With free delivery services on most items, secure online payments, and a no-quibble returns policy, we aim to make your shopping experience with us as seamless as possible.
Our History
Established in 2012, Zurleys has grown to become a trusted name in the UK furniture industry. We've been featured in various publications, including the Daily Express, 25 Beautiful Homes, House Beautiful, and more. Our dedication to providing excellent service, quality products, and unbeatable prices has earned us an excellent rating on Trustpilot.
Customer Satisfaction and Quality of Products
The majority of customers are extremely satisfied with their purchases, praising the company for their exceptional customer service, high-quality products, and prompt delivery. The ceiling light, floor lamp, and furniture items are described as "beautiful", "lovely", and "unique", with customers expressing gratitude for the company's help in replacing broken items and accommodating special requests.
Issues with Delivery and Online Ordering
However, some customers experienced issues with late delivery and technical difficulties with online ordering. One customer had a frustrating experience with multiple attempts to place an order, citing slow chat responses and lack of phone ordering options.
Customer Service
The company's customer service is widely praised, with staff members like Mike receiving special mention for their helpfulness. Customers appreciate the effort to resolve issues and provide replacements or refunds when needed.
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