Transforming Spaces, One Floor at a Time
At Kent Flooring, we pride ourselves on being a leading supplier of flooring in the South East and London. With over 20 years of experience in the industry, we have built a reputation for our reliable professionalism and superb customer service. Our team of experts is dedicated to providing homeowners and businesses across Kent, London, and the wider South East region with the highest quality flooring installation and supply services.
Our Mission
Our mission is to provide our clients with the ideal balance between practicality, cost, and aesthetics. We understand that every client has unique needs and requirements, which is why we offer a wide range of domestic flooring products and services, as well as commercial flooring solutions. Whether you're a homeowner looking to renovate your living room or a business owner seeking to upgrade your office space, we have the expertise and knowledge to guide you through the process from start to finish.
Our Services
We offer a comprehensive range of flooring services, including luxury vinyl flooring, carpet fitting, wood flooring, laminate flooring, ceramic tiling, and school flooring. Our team of experienced fitters delivers and installs your chosen flooring to the highest standard, ensuring that every project is completed to perfection. We also provide wholesale flooring services to businesses and institutions, helping them to achieve their flooring goals within budget and on time.
Why Choose Us
At Kent Flooring, we pride ourselves on our extensive practical experience in commercial flooring, which enables us to provide our clients with real expertise and product knowledge. Our team is committed to providing the highest level of service, from the initial consultation to the final installation. We only work with the best brands in the industry, ensuring that our clients receive only the highest quality products and materials. With our reliable professionalism and superb customer service, you can trust that your flooring project is in good hands.
Poor Customer Service
Several customers expressed dissatisfaction with the company's customer service. Some reviewers reported being ignored or dismissed after paying for services, while others experienced poor post-installation service.
Quality of Workmanship
Some customers were unhappy with the quality of workmanship, citing issues with flooring installation, such as gaps appearing shortly after installation, and poor finishing around edges.
Negative Experiences
Other negative experiences included unreturned calls and quotes, unavailability of staff for measurements, and a lack of interest from the company after payment.
Positive Experiences
However, many customers reported positive experiences with the company, praising the knowledge and helpfulness of staff, particularly Mandy, and the professionalism and expertise of the fitters, such as Bob.
Satisfied Customers
These customers appreciated the competitive pricing, efficient and tidy work, and flexibility around their decorating schedules. Some customers also praised the company's ability to find alternative solutions when issues arose.
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