Your Fire & Security Experts
At BS1 Fire & Security, we're dedicated to providing comprehensive fire and security services to customers in the residential, retail, commercial, industrial, and public sectors. Our team of friendly, professional engineers provides 24/7 cover, 365 days a year, for intruder and fire alarms, CCTV systems, and access control. We install, repair, maintain, and monitor almost any type of system, and we're committed to providing a genuinely helpful and reliable service to our customers.
Our Services
We offer a wide range of fire and security services, including commercial fire alarms, home fire alarm solutions, fire extinguishers, fire risk assessments, home intruder alarms, home CCTV systems, home intercoms and access control, and home alarm monitoring and maintenance. Our commercial security services include commercial intruder alarms, commercial CCTV systems, commercial intercoms and access control, and commercial alarm monitoring and maintenance packages.
Our Commitment to Excellence
We're an NSI (formerly NACOSS) approved company, and all our employees are fully trained, externally screened and vetted (including enhanced CRB checks). Health and safety and excellence in the service we provide are our top priorities at all times. We're committed to providing our customers with a service they can trust, and we won't be beaten on price or service. If you already have a system, we can take over the maintenance and monitoring, reduce your costs, and improve the service you receive.
Our System Suppliers
We're proud to work with leading system suppliers, including Advanced Fire Products & Solutions, Avigilon Security Systems, C-TEC Safety Systems, and Hochiki Fire Detection Systems. Our partnerships with these suppliers enable us to provide our customers with the latest technology and innovative solutions to meet their fire and security needs.
Get in Touch
If you need help or advice for your business, call us on 01454 618 444 or send us a message through our website. We're always happy to help and provide a free, no-obligation quotation.
Overall Experience
The reviews provide a mixed assessment of the company's service, with some customers expressing high satisfaction and others reporting negative experiences.
Positive Aspects
- Efficient and Professional Service: Many customers praised the company's efficient and professional service, highlighting the responsiveness of the engineers and the quality of the work provided.
- Helpful Staff: Several reviewers mentioned the helpfulness of specific staff members, such as Kieran, who went above and beyond to assist with their needs.
- Good Advice: Some customers appreciated the thorough advice provided by the company on aspects of security.
Negative Aspects
- Poor Customer Service: Several reviewers reported poor customer service, including unresponsive management and a lack of professionalism.
- Incompetent Engineers: A few customers reported negative experiences with the engineers, including damage to property and incompetence in completing tasks.
- Unreliability: Some reviewers mentioned issues with the company's reliability, including unreturned phone calls and emails, and a lack of punctuality.
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