Transforming Spaces, Exceeding Expectations
At Focus Decorating Limited, we pride ourselves on being a reliable and professional company that offers a wide range of decorating services to both commercial and residential clients in Cambridge, Bedford, Milton Keynes, Luton, and across the UK. With over 25 years of experience, our team of skilled tradesmen has built a reputation for delivering high-quality work, attention to detail, and exceptional customer service.
Our Services
We understand that every project is unique, which is why we offer a bespoke approach to meet the specific needs of each client. Our services include painting and decorating, wallpaper hanging, dry lining/taping and jointing, airless spraying, specialist finishes, and plastering. We use only the best materials and work with our customers to ensure that every project is completed to the highest standards, on time, and within budget.
Our Commitment to Quality
At Focus Decorating Limited, we are committed to delivering exceptional quality, and our aim is to exceed our clients' expectations. We pride ourselves on being a complaint-free service, and our transparent pricing ensures that our clients know exactly what they are getting for their money. We are accredited by leading guilds, including Investors in People, which demonstrates our commitment to quality, customer satisfaction, and our employees' development.
Environmental Policy
As a responsible business, we are committed to reducing our environmental impact and promoting sustainability in all aspects of our operations. We have implemented various measures to minimize waste, reduce energy consumption, and promote recycling. Our environmental policy is designed to ensure that our activities are carried out in a way that minimizes harm to the environment.
Health and Safety
The health and safety of our employees, clients, and the general public is of paramount importance to us. We have a robust health and safety policy in place, which is regularly reviewed and updated to ensure compliance with the latest regulations and guidelines. Our team is trained to identify and mitigate potential hazards, ensuring that all projects are completed in a safe and healthy environment.
Get in Touch
If you would like to learn more about our services or would like to discuss a specific project, please do not hesitate to contact us. Our friendly and experienced team is always happy to help.
Unprofessional Conduct and Poor Workmanship
The reviewers, Ghost Scott-Freeman and Rhi Rhi, express their dissatisfaction with Paul's workmanship and attitude. Ghost Scott-Freeman's review highlights Paul's uncooperative behavior when it comes to payment, stating that he often finds excuses to not pay even when the work has been completed. Ghost Scott-Freeman also mentions that Paul rarely responds to problems on his site or to customer inquiries, and that his lack of professionalism leads to poor work standards. Furthermore, Ghost Scott-Freeman suggests that Paul is dishonest, as he charges customers for additional work, such as redec, after the initial price has been agreed upon.
Rhi Rhi's review echoes Ghost Scott-Freeman's concerns, highlighting Paul's rudeness and lack of courtesy, even over the phone. Rhi Rhi suggests that Paul's behavior is unacceptable, regardless of the circumstances.
Lack of Accountability
Both reviewers express frustration with Paul's lack of accountability, citing his failure to take responsibility for his actions or to provide adequate support when problems arise. Ghost Scott-Freeman specifically criticizes Paul for not having an official working foreman on site, which leads to materials regularly running out.
Conclusion
The cumulative effect of these reviews is a consistent portrayal of Paul as an unprofessional and dishonest contractor, who prioritizes his own interests over those of his customers. His behavior is characterized as rude, uncooperative, and dishonest.
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