Our Story
Stoke Plumbing and Gas is a locally based, family-run business that has been serving the people of Stoke-on-Trent and the surrounding areas for over 15 years. Our team of expert engineers is dedicated to providing top-notch plumbing, heating, and gas services to both domestic and commercial customers. We take pride in our reputation for reliability, professionalism, and competitive pricing. Whether you need an emergency repair, a routine maintenance check, or a full-scale installation, our experienced team is here to help.
Our Services
At Stoke Plumbing and Gas, we offer a wide range of services to cater to all your plumbing, heating, and gas needs. From installing new boilers and water heaters to repairing leaking taps and unclogging drains, our team is equipped to tackle any job, big or small. Some of the services we offer include:
- Boiler installation, servicing, and repair
- Plumbing installations, repairs, and maintenance
- Gas appliance installation, servicing, and repair
- Central heating system design, installation, and maintenance
- Bathroom and kitchen renovations
- Electrical and gas safety certificates
- Emergency call-out service for any plumbing or heating emergencies
Our Team
Our team of expert engineers is made up of fully qualified professionals who have undergone rigorous training and have years of experience in the industry. We believe in the importance of continuous professional development and regularly attend courses to stay up-to-date with the latest technologies and regulations.
Our Values
At Stoke Plumbing and Gas, we value honesty, integrity, and excellent customer service. We pride ourselves on building strong relationships with our customers by providing them with a high level of care and attention to detail. We understand that every customer's needs are unique, and we strive to deliver tailored solutions that meet their individual requirements.
Our Promise
At Stoke Plumbing and Gas, we promise to provide our customers with:
- A prompt and friendly service
- A wide range of services to cater to all your plumbing, heating, and gas needs
- A team of fully qualified and experienced engineers
- Competitive pricing and flexible payment options
- A comprehensive warranty on all work carried out
- A commitment to customer satisfaction and loyalty
Contact Us
If you have any questions or would like to book an appointment, please do not hesitate to contact us. We would be happy to assist you with any plumbing, heating, or gas-related issue.
Exceptional Service
Many reviewers have commented on the exceptional service provided by Andy, the plumber. He has resolved various issues, including gas leaks, boiler faults, and leaky pipes, in a prompt and professional manner. Reviewers have praised his friendly and polite attitude, as well as his ability to explain options and provide straightforward solutions.
Speed and Efficiency
Andy has consistently demonstrated his ability to respond quickly to emergency calls, often arriving on the same day to resolve issues. Reviewers have praised his punctuality and efficiency in completing work, leaving minimal mess and ensuring smooth resolution of problems.
Preventative Measures
Some reviewers have noted that Andy also takes preventative measures to ensure ongoing boiler performance and maintenance. This includes advising on the best and cheapest options for repairs, demonstrating a genuine concern for the customer's needs and budget.
Recommendations
The majority of reviewers have expressed their willingness to recommend Andy to friends, family, and colleagues, citing his exceptional service, professionalism, and value for money.
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