Transforming spaces, enhancing lives
A Legacy of Comfort and Quality Since 1980
Futon Company has been crafting premium sleep and home furnishings for over 40 years. Founded on a commitment to exceptional comfort, innovative design, and sustainable materials, we have become a trusted name in the UK for beds, sofas, cushions, and more.
Our Expertise
Our expertise lies in designing and manufacturing a diverse range of products, including:
Sleep Solutions
- Luxury beds and mattresses, including single, double, king-size, and storage options
- Day beds for welcoming extra sleeping space in any room
- Innovative ergonomic pillows and mattress toppers for ultimate comfort and support
Sofas & Seating
- Elegant and comfortable sofa beds, offering a stylish solution for living rooms and bedrooms
- Stylish and practical armchairs and poufs
- Modular seating systems to create the perfect layout for your home
Home Furnishings
- Beautiful and functional cushions, blankets, and quilts
- Statement furniture pieces like bedside tables, coffee tables, and shelving units
Quality Materials & Craftsmanship
We use only the finest materials, sourced sustainably and ethically. Our skilled artisans meticulously handcraft each product, ensuring meticulous attention to detail and superior quality.
Sustainable & Ethical Values
Futon Company is committed to responsible manufacturing practices and environmental awareness. We prioritise sustainable materials and suppliers, minimizing our environmental impact without compromising quality.
Exceptional Customer Service
Our dedicated team is passionate about exceeding customer expectations. We offer excellent customer service, with responsive communication, expert advice, and seamless ordering and delivery assistance.
Discover the Futon Difference
Explore our wide selection of premium products and discover the unparalleled comfort and quality that has made Futon Company a leading brand in the UK. We are confident that you will find the perfect pieces to enhance your home and create a space that is truly your own.
Delivery Issues and Poor Customer Service
Several customers have reported experiencing difficulties with delivery, including cancelled collections without warning, failed deliveries, and unclear communication regarding delivery dates.
Product Quality Issues
One customer reported that their mattress began to fall apart within a week of delivery, and they were initially told that they would not be eligible for a refund or replacement because they no longer had the original packaging.
Lack of Accountability and Poor Communication
Customers have reported feeling frustrated and ignored by the company, with some being told that they would need to provide proof of a failed delivery and others being given incorrect information regarding delivery dates and times.
Unhelpful and Confrontational Staff
Several customers have reported negative interactions with staff, including being shouted at and being told that they were mistaken about dates and email addresses.
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