Transform Your Home with Quality and Style
At Hertford Glass, we pride ourselves on delivering high-quality double glazing solutions to homeowners in Hertfordshire and Essex. For over 40 years, our team has been dedicated to providing top-notch products and services that cater to the unique needs of our customers. Our commitment to excellence is reflected in our partnerships with leading manufacturers, ensuring that our products are built to last and designed to impress.
Our Products and Services
We offer a comprehensive range of double glazing products and services, tailored to suit the diverse needs of our customers. From uPVC windows and doors to aluminium and timber windows, conservatories, orangeries, and replacement roofs, we have everything you need to transform your home. Our glass services include secondary glazing, glass splashbacks, balustrades, and more. Whether you're looking to replace your doors and windows or extend your home with a stunning conservatory, we have the expertise and resources to bring your vision to life.
Our Expertise
Our team of experts has extensive knowledge and experience in the double glazing industry. We understand the importance of providing personalized solutions that meet the unique requirements of each customer. From design to installation, our team will work closely with you to ensure that your project is completed to the highest standards. We take pride in our ability to locate creative solutions to even the most challenging projects, and our customers' testimonials are a testament to our commitment to excellence.
Why Choose Hertford Glass?
At Hertford Glass, we are committed to providing top-quality products and services that meet the highest industry standards. Our products are built to last, and we pride ourselves on delivering exceptional customer service. We are members of FENSA, the Glass and Glazing Federation (GGF), and the BFRC, and have been approved by the Which? Trusted Trader scheme. Our insurance-backed guarantee, administered by GGFi, provides our customers with additional peace of mind.
Our Mission
At Hertford Glass, our mission is to provide our customers with tailored double glazing solutions that meet their unique needs and exceed their expectations. We strive to build long-term relationships with our customers, and our team is dedicated to delivering exceptional service, quality, and value. Whether you're looking to upgrade your home with new doors and windows or create a stunning conservatory, we have the expertise and resources to bring your vision to life.
Communication Issues
Some customers have experienced poor communication from Hertford Glass, leading to frustration and disappointment. In some cases, customers reported waiting for months for installation dates to be arranged, with no response to calls or emails.
Excellent Customer Service
On the other hand, many customers have praised Hertford Glass for their excellent customer service, citing helpful and friendly staff, efficient installation, and reliable communication. Some customers have mentioned specific staff members, such as Dan, Jamie, and Ryan, who went above and beyond to provide good service.
Quality of Work
Many customers have expressed satisfaction with the quality of work provided by Hertford Glass, including the installation of new doors, windows, and glass repair. Some customers have praised the company's attention to detail and ability to replicate original designs.
Reliability and Professionalism
Hertford Glass has been commended for their reliability and professionalism, with customers appreciating the company's ability to deliver on time and provide clean and tidy installations. Some customers have also praised the company's old-fashioned customer service, citing instances of above-and-beyond service.
Be the first to review Hertford Glass.
Write a Review
