Transforming Your Bathroom, Transforming Your Life
Experienced Professionals Delivering Premium Garage Solutions Across London and the South East
Established in 1976, Access Garage Doors has become a trusted authority in garage door solutions for residential and commercial properties throughout the South East of England. From repairs and installations to automation and conversions, our dedicated team has helped countless satisfied customers enhance the functionality and aesthetics of their homes and businesses.
Garage Door Installations & Repairs
- Comprehensive repairs for all types of garage doors, including up-and-over, roller, sectional, side hinged, and sliding doors.
- Supply and installation of brand new garage doors from leading manufacturers.
- Emergency repair services available.
Garage Door Automation
- Affordable and efficient automation options to convert your manual garage door to a convenient automatic system.
- Leading brands like Hormann, SeceuroGlide, and Garador are among those we work with.
Double Garage Door Conversions
- Expertise in seamlessly converting double garages with two single doors into a spacious double-width opening.
- Bespoke solutions tailored to your specific needs and property.
Diverse Selection of Doors
- Extensive range of high-quality garage doors, including sectional, side hinged, roller, and up-and-over doors.
- Materials range from robust steel to elegant timber, ensuring a perfect match for every property.
Tailored Customer Care
- Friendly and experienced technicians who provide expert advice and guidance.
- Free surveys and estimates for new installations.
- Responsive customer service and reliable aftercare.
Why Choose Access Garage Doors?
With over 47 years of industry experience, Access Garage Doors is committed to:
- Delivering exceptional customer service and exceeding expectations.
- Providing innovative and effective solutions tailored to each client's needs.
- Working with the finest manufacturers to offer premium quality products at competitive prices.
- Building lasting relationships with our valued customers.
Overall Experience
The overall experience of customers with this company is mixed, with some having very positive experiences and others having significant issues.
Positive Feedback
The company received high praise from most customers, with many commenting on the excellent service they received from start to finish. Customers appreciated the friendly and helpful staff, quick installation, and good communication throughout the process. They also liked the wide range of products available and the competitive pricing.
Negative Feedback
However, some customers had a negative experience with the company. Two customers received poor customer service, with one reporting that the company tried to charge for parts that would not be needed and another stating that the salesperson had made errors in measuring and installing the doors. Another customer reported that the company failed to address ongoing issues with the electric garage door after installation, leaving them to pay for additional repairs out of pocket.
Resolutions and Conclusions
It appears that the company has room for improvement in terms of customer service and attention to detail. While some customers had minor issues, others had more significant problems that were not adequately resolved. The company should take steps to ensure that customers receive accurate and transparent information throughout the process.
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