Quality Carpets, Exceptional Service, Unbeatable Prices
At Chappells Carpets, we pride ourselves on being one of the leading independent retailers of flooring and carpets in Bradford, West Yorkshire, and throughout the UK. With over 53 years of experience, we have built a reputation for providing high-quality carpets and exceptional customer service. Our extensive range of carpets and flooring options cater to various tastes and budgets, ensuring that every customer finds the perfect fit for their home or office.
Our Services
We offer a wide range of services, including carpet supply, fitting, and installation. Our experienced team will guide you through the selection process, helping you choose the perfect carpet for your specific needs. We have a vast selection of Plain and Patterned carpets from renowned brands such as Axminster, Brintons, Ulster, Cormar, and Karndean. Our friendly staff will show you what is right for your needs, as every customer is different. We take pride in our personal approach, with no pushy sales tactics, ensuring that you feel comfortable and confident in your decision.
Showroom and Fitting
Our large city-centre showroom showcases an extensive range of carpets and flooring options. Our team will work closely with you to understand your requirements, providing expert advice on the best options for your specific needs. We have a wealth of experience in fitting carpets and flooring in West Yorkshire, Yorkshire, and throughout the UK. Our experienced fitters will ensure a professional and efficient installation, ensuring that your new carpet or flooring looks amazing and lasts for years to come.
Customer Testimonials
We're proud of our excellent customer service and the testimonials speak for themselves. Our customers rave about our friendly and helpful staff, our vast selection of carpets, and our professional fitting services. We're grateful for the kind words and continued support from our loyal customers.
Why Choose Us
At Chappells Carpets, we're dedicated to satisfying our customers. We understand that every customer is unique, and we strive to provide a personalized service that meets your specific needs. With our extensive range of carpets and flooring options, expert advice, and professional fitting services, we're confident that you'll find exactly what you're looking for. Visit us today and experience the Chappells Carpets difference!
Overall Experience
The reviews highlight a mixed bag of experiences with Chappell's Carpets, with most customers expressing satisfaction with their service and products, while one customer had a thoroughly negative experience.
Positive Experiences
- Excellent service and knowledgeable staff were common praises among satisfied customers.
- The fitters, particularly Bob, were commended for their professionalism and excellent job fitting the carpets.
- The quality of the carpets was also praised, with one customer mentioning that the carpet was of good standard and laid very well.
- The prices were considered reasonable, with one customer mentioning that they were matched by the company.
Negative Experience
- One customer had a disastrous experience with the company, citing poor communication, damage to their property, and unprofessional behavior from the fitter.
- The fitter ruined their speaker cables, and the customer had to remove the carpet to replace them.
- The fitter also caused a mess with sawdust, which the customer's pregnant wife had to clean up.
- The company failed to rectify the issues brought to their attention, and the customer felt that they did not take responsibility for the mistakes made.
Be the first to review Chappells Carpets.
Write a Review
