Providing quality packing materials for a stress-free move
Established in 1979, Jones Building Group has become a trusted partner for both private and public sector clients across the South West. With over 40 years of experience, we have honed our expertise in a wide range of construction and refurbishment services. Our core values of professional integrity, exceptional craftsmanship, and client-centricity underpin all our work.
Who We Are
Our dedicated team of skilled professionals thrives on exceeding client expectations and delivering exceptional results. We understand that every project is unique, and we work closely with our clients every step of the way to ensure their vision is brought to life.
How We Work
Our unwavering commitment to open communication, collaborative working practices, and meticulous attention to detail have earned us a reputation for exceeding client expectations. We prioritize quality, safety, and environmental responsibility in every aspect of our work.
Our Services
Painting & Decorating
- Interior and exterior painting
- Wallpapering and plastering
- Decorative finishes and specialist coatings
Fire Safety Solutions
- Fire risk assessments and safety audits
- Installation and maintenance of fire alarms, sprinklers, and extinguishers
- Emergency lighting and escape route design
Refurbishment & Small Works
- Kitchen and bathroom installations
- Flooring and carpentry work
- General repairs and maintenance
Housing Construction & Maintenance
- New-build and extension projects
- Roofing, guttering, and drainage solutions
- Comprehensive property maintenance and repairs
External Works
- Commercial and domestic external painting and decorating
- Specialist coatings and protective treatments
- Groundworks and landscaping
Recent Projects & News
Please visit our Projects and News sections to explore our latest achievements, ongoing initiatives, and company updates.
Poor Quality Work and Poor Communication
It appears that Jones Building Contractors have a mixed track record, with several customers expressing dissatisfaction with their work. Miranda Daniels, who gave the company a 1-star rating, reported that the electrician sent to fix their electrics "cocked up" the job, leaving their home in disarray. She also accused the company of causing further issues with their bearded dragons, which she claimed had never caused problems before. Other customers, such as Wayne Poulton, also reported losing possessions during a job, with Poulton's cordless drill going missing.
Positive Feedback
Despite the negative reviews, several customers did express satisfaction with the company's work. Josie Plumley gave the company 5 stars, thanking them for their work on her bathroom and front door. Kaitlyn G. also praised the company for their efficient and professional service, with her roof being completed earlier than scheduled. Ant Bishop was impressed with the speed and quality of his kitchen installation, singling out the hard work of a Polish worker, Karl. Laura Roberts praised the company for fixing her no-hot-water and no-heating issue within hours.
Negative Feedback
The negative reviews highlight issues with communication, quality of work, and customer service. Customers reported experiencing stress and frustration with the company, including being fobbed off by supervisors and left with unfinished or poorly done work. The company's reputation was also damaged by Duane Keay's review, which accused them of being "cowboys" and not hiring them.
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