Transforming your home, one window at a time.
At Wearside Windows, we pride ourselves on providing exceptional quality, energy-efficient double glazing solutions to homes across Sunderland and the North East. With over 32 years of experience, our family-run business has built a reputation for delivering top-notch service, workmanship, and care at an affordable price.
Our Story
Wearside Windows was founded by two friends from Sunderland who shared a vision to provide local people with the best possible service, workmanship, and care at an affordable price. This commitment remains at the heart of our business today. Our newly refurbished showroom, located at 38 Sea Road in Sunderland, showcases our fantastic range of windows, doors, porches, canopies, conservatories, and composite doors.
Our Promise
We guarantee a hassle-free and friendly experience for all our customers. Our proprietors are directly involved in the survey and installation process, ensuring that you and your property are in safe and knowledgeable hands throughout your Wearside Windows experience. We also promise the best price first time, and we won't be beaten on price. If you've received a quote from another company, we'll guarantee to give you a better deal.
Our Services
Our comprehensive range of services includes:
- Double glazing solutions for windows, doors, and conservatories
- Energy-efficient solutions to reduce heat loss and energy bills
- Enhanced security features, including secure by design certification and British Institute testing
- A comprehensive range of materials, including PVCu, UPVC, and composite materials
- Expert installation and survey services, carried out by our experienced proprietors
Security
At Wearside Windows, we understand the importance of home security. That's why we only install high-quality frames and hardware that meet the most stringent security standards. Our window and door systems have gained 'secure by design' status from the Association of the Chief of Police Officers and have been independently tested by the British Institute.
Quality and Craftsmanship
The reviews highlight the exceptional quality of workmanship and finish provided by Wearside Windows. The company's attention to detail and commitment to delivering high-quality products are evident in the reviews, with customers praising the superb craftsmanship and lovely finish of their new windows and doors.
Professionalism and Customer Service
The company's professionalism and customer-centric approach are also noteworthy. Customers appreciate the polite, courteous, and professional demeanor of the staff, from the estimate process to the installation team. The company's business philosophy of charging a fair price from the outset is also commended, as it eliminates the need for pressure selling and allows customers to make informed decisions.
Reliability and Timeliness
Wearside Windows is also praised for its reliability and timeliness. The company sticks to its timetable, delivering products on schedule, and the installation team works efficiently, minimizing disruption to customers' daily lives.
Comparisons to Other Companies
One review highlights the company's honesty and transparency, particularly when compared to other double glazing companies that quote outrageous prices and then offer "genuine" discounts. Wearside Windows' approach is seen as refreshing and honest, making it a pleasure to do business with.
Negative Experience
However, one review highlights a negative experience with the company's customer service, citing unprofessional behavior and a lack of apology when the company failed to attend a scheduled appointment.
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