Delivering Excellence in Concrete Solutions
Lord Combustion Services is a renowned commercial heating specialist based in the West Midlands, with over 35 years of experience in the industry. Our team of highly qualified engineers provides a comprehensive range of services, including commercial boiler servicing, repair, and installation, air conditioning, commercial catering, energy efficiency, building management systems, and water treatment.
Our Services
At Lord Combustion Services, we pride ourselves on providing bespoke solutions tailored to meet the unique needs of our clients. Our services include HVAC service and maintenance, commercial boiler service, commercial kitchen and catering, industrial boiler repair, pipework, fabrication, turnkey design and installation, and sector-specific solutions for schools, colleges, and universities. Our experienced engineers are dedicated to providing exceptional service, ensuring that our clients' heating and hot water systems operate efficiently and safely.
Our Expertise
With over 35 years of experience, our team has developed a deep understanding of the complexities of commercial heating systems. We have extensive expertise in mechanical building services (HVAC), including commercial boiler repair, installation, and maintenance, air conditioning, commercial catering, energy efficiency, and building management systems. Our engineers are trained to provide 24-hour emergency call-out facilities, ensuring that our clients' systems are always operational and efficient.
Our Commitment
At Lord Combustion Services, we are committed to providing high standards of safety, quality, and customer service. We work closely with our clients to understand their specific needs and develop tailored solutions that meet their unique requirements. Our goal is to provide energy-efficient solutions that reduce our clients' carbon footprint and operating costs while ensuring that their systems are reliable, efficient, and safe.
Our Partnerships
We are proud to partner with leading commercial boiler and air source heat pump manufacturers, allowing us to provide our clients with cutting-edge technology and innovative solutions. Our partnerships enable us to stay at the forefront of industry developments, ensuring that our clients benefit from the latest advancements in commercial heating and hot water systems.
Company Performance and Reliability
The reviews highlight a mixed performance by Lord Combustion in terms of reliability and customer service. While some customers praised the company's professionalism, attention to detail, and prompt service, others reported negative experiences, including a failure to respond to emergencies, unhelpful customer service, and a lack of accountability.
Positive Experiences
Some customers reported positive experiences with Lord Combustion, citing the company's professionalism, friendly engineers, and high-quality workmanship. These customers praised the company's attention to detail, prompt service, and ability to meet their needs.
Negative Experiences
However, other customers reported negative experiences, including a failure to respond to emergencies, unhelpful customer service, and a lack of accountability. Some customers felt that the company did not take responsibility for their actions, and instead blamed others for problems that arose.
Customer Service
The reviews suggest that Lord Combustion's customer service is a major area for improvement. Some customers reported being ignored or dismissed when they raised concerns, while others felt that the company did not take their complaints seriously.
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