Experience the Art of Rug Making
At J. De Bruyn, we pride ourselves on being the UK's largest Forbo stockist, with over 40 years of expertise in supplying and working with Forbo products. Our commitment to providing exceptional service, quality products, and bespoke flooring designs has earned us a reputation as a trusted partner for residential and commercial clients.
Our History
Our company was founded in 1978 by Jim Brown as a distributor of Forbo-Krommenie and Laybond products. Since then, we have grown from strength to strength, expanding our services to include design cutting, tool hire, and tile cutting. Our team, led by Managing Director Tony Hammond, has navigated the company through challenging times, including the Covid-19 pandemic, and continues to excel in the industry.
Our Services
We offer a comprehensive range of services to cater to the unique needs of our clients. Our design cutting facility allows us to create bespoke flooring designs, borders, and patterns using Forbo's extensive range of products, including Marmoleum, Safety Vinyls, Carpet tiles, and Bulletin Board. Our team of experts works closely with clients to understand their requirements, providing tailored solutions that meet their specific needs.
Our Products
We stock an extensive range of Forbo products, including Marmoleum, Safety Vinyls, Carpet tiles, and Bulletin Board. Our products are designed to cater to various environments, from residential to commercial settings. We also offer Furniture Linoleum, a unique surfacing material for furniture designs such as desks, stools, and cabinets.
Our Commitment
At J. De Bruyn, we are committed to providing exceptional service, quality products, and bespoke flooring designs that meet the unique needs of our clients. Our team of experts is dedicated to delivering a seamless experience, from conceptualization to installation, ensuring that our clients receive the best possible solution for their flooring needs.
Delivery Issues and Poor Customer Service
The majority of reviewers have expressed dissatisfaction with the delivery service, citing issues with communication and a lack of professionalism. One reviewer was charged an additional fee for re-delivery, despite the company's failure to ring the doorbell, and was met with rudeness when attempting to resolve the issue. This has resulted in inconvenience and financial loss for the customer.
Driving and Delivery Concerns
Another reviewer has criticized the driving skills of the delivery driver, stating that they cut people off and fail to use indicators properly. This raises concerns about the safety of the delivery process.
Product and Service Expectations
Some reviewers have expressed mixed opinions about the product and service offered. One reviewer found the product brochure to be unclear and not interactive, making it difficult to visualize and customize their flooring options. However, another reviewer was impressed with the vast range of linoleum and vinyl flooring options available and found the staff to be helpful.
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