Experience You Can Trust
Since 2007, Shield Double Glazing has been a trusted name in the home improvement market, providing quality windows and doors throughout the UK. As a division of a privately owned business with over 12 years of experience, we pride ourselves on service, quality, and professional execution.
Quality Products and Materials
Our unwavering commitment to excellence is reflected in our meticulous selection of materials. We partner with leading manufacturers such as Synseal Shield 6 (PVC) and Smart Aluminium Systems (Aluminium) to ensure unparalleled quality and performance.
Fensa Certification for Peace of Mind
All our installations are Fensa registered, providing you with additional peace of mind. Fensa is a government-backed scheme that ensures that double glazing companies adhere to stringent building regulations. Upon completion of your project, you will receive a FENSA certificate, guaranteeing the quality of our work and its compliance with industry standards.
Tailored Solutions for Your Needs
Our approach to every project is personalized, with a dedicated consultant working closely with you from initial consultation through to completion. We take the time to understand your vision, considering both functionality and aesthetics to deliver a solution that exceeds your expectations.
Our Five-Step Process
1. Initial Consultation: Discussing your needs and presenting a comprehensive quotation.
2. Technical Survey: Precise measurements and addressing potential challenges.
3. Manufacturing in Britain: Attention to detail and quality materials.
4. Installation: Skilled installation by experienced professionals.
5. After-sales Services: Ongoing support and guarantee on both product and installation.
Partnering with Shield Double Glazing, you can be confident that you're choosing a company that prioritizes quality, professionalism, and customer satisfaction.Poor Customer Service and Quality Issues
Shield Double Glazing has received numerous complaints about their customer service and the quality of their products. Many customers have reported having to chase their orders for weeks, only to be met with aggressive and rude responses from the company's representatives. Several customers have also experienced problems with the installation of their windows, including incorrectly installed windows and scratched glass.
Positive Experiences
On the other hand, a few customers have reported positive experiences with Shield Double Glazing. They have praised the company's friendly and helpful team, seamless installation process, and reasonable prices.
Recommendations and Warnings
Many customers have warned others to be cautious when dealing with Shield Double Glazing, citing poor customer service, low-quality products, and difficulty getting issues resolved. However, a few customers have recommended the company, stating that they received good value for their money and had a positive experience.
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