Protecting You, Your Family, and Your Business - Anytime, Anywhere
At Fortress Security, we are dedicated to providing top-notch security solutions for both residential and commercial properties. Our mission is to safeguard your family, business, and assets with cutting-edge technology, expertise, and a commitment to exceptional customer service.
Our Services
As a leading provider of security solutions, we offer a wide range of services designed to meet the unique needs of our clients. Our services include:
- Remote Access: With our remote access feature, you can monitor and control your security system from anywhere, at any time. Stay connected to your security system and receive alerts and notifications real-time updates.
- Wireless Monitoring: Our wireless monitoring solutions ensure that your security system is always connected and constantly monitoring for any potential threats.
- Life Safety & Environmental Solutions: We provide comprehensive solutions for life safety and environmental monitoring, ensuring that your property is protected from potential hazards and threats.
- Nationwide Alarm Monitoring: Our nationwide alarm monitoring services provide 24/7 monitoring and rapid response to any potential security breaches.
- Energy Management: Our energy management solutions help you monitor and optimize your energy consumption, reducing your carbon footprint and saving you money.
- Camera Surveillance: Our camera surveillance solutions provide real-time video streaming, motion detection, and recording capabilities, ensuring that your property is always under watchful eyes.
- GPS Vehicle Fleet Tracking: We offer GPS vehicle fleet tracking solutions for businesses, ensuring that your assets are always secure and easily trackable.
Why Local Security System Monitoring is the Safer Bet
At Fortress Security, we believe that local security system monitoring is the safer bet for your home or business. With our local monitoring team, you can rest assured that your property is always under the watchful eyes of professionals who know the local area and can respond quickly to any potential security breaches.
About Our Team
Our team at Fortress Security is comprised of experienced professionals with years of experience in the security industry. We are dedicated to providing exceptional customer service, and we are committed to ensuring that your security needs are met and exceeded.
Contact Us
We are located at 2255 Stone Myers Parkway Suite 200, Grapevine, TX 76051. You can reach us at (817) 226-7233 or (866) 378-9258.
Overall Satisfaction
The majority of customers are extremely satisfied with Fortress Security's services, praising their reliable and responsive customer service, fast turnaround times for service requests, and the overall quality of their alarm monitoring services.
Positive Experiences
- Many customers have been with Fortress Security for 5-10 years, indicating a high level of satisfaction and loyalty.
- The company's staff, including Mark Tate, Jerrod Smith, David, and Nick, are frequently mentioned as being friendly, helpful, and knowledgeable.
- Customers appreciate the company's reliability, responsiveness, and promptness in addressing their needs and concerns.
Negative Experiences
- A few customers have reported issues with contracts, including being locked into long-term agreements and experiencing difficulties when trying to cancel services.
- Some customers have reported negative interactions with specific staff members, including Mark Tate, who was accused of being dishonest and unhelpful.
- A few customers have reported being unaware of automatic contract renewals and being surprised by continued billing after cancellation.
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