Here at JW Jones & Son, we are proud to be a family-run business that has been established since 1949. As a renowned electrical services, plumbing repair, and heating systems contractor, we offer a comprehensive service for the design, installation, and maintenance of electrical, heating, and plumbing services.
Our Services
We understand that every client has unique needs, which is why we offer a wide range of services to cater to your specific requirements. From new boiler installations to boiler replacements, servicing, and repairs, we have got you covered. Our team of experts is also skilled in general plumbing, electrical services, underfloor heating, and renewable energy solutions such as air source and ground source heat pumps, solar thermal, and rainwater harvesting.
Our Expertise
Our experienced and helpful staff are always happy to assist you with any queries or concerns you may have. As a Gas Safe registered company, we take gas safety seriously, and all of our engineers are on the Gas Safe Register, ensuring that you can have peace of mind when it comes to the safety of your home or business.
Our Commitment to Excellence
At JW Jones & Son, we are committed to providing the highest level of service and expertise to our clients. Whether you're a homeowner or a business owner, we strive to provide you with the best possible solution tailored to your specific needs. Our team of engineers is dedicated to providing exceptional workmanship, and we pride ourselves on our attention to detail and commitment to excellence.
Areas We Cover
We are based in Colwyn Bay and provide a friendly and professional service throughout North Wales. Our experienced team is equipped to handle any electrical, plumbing, or heating requirement, whether it's for a new build, refurbishment project, or simply for maintenance and repair services.
Excellent Service and Expertise in Renewable Energy
The company has received high praise for their exceptional installation of complex renewable energy systems, including solar panels and air source heat pumps. The level of expertise shown in this area is reportedly above other installers, resulting in significant long-term cost savings.
Prompt and Efficient Repair Services
Multiple reviewers have praised the company's prompt response to boiler issues, with engineers arriving quickly and resolving problems efficiently. The team's problem-solving attitude and excellent service have earned them high ratings.
Professionalism and Politeness
Reviewers have consistently commented on the politeness and professionalism of the engineers, who have been described as courteous, helpful, and efficient.
Issues with Communication and Pricing
However, some reviewers have expressed disappointment with the company's communication and pricing. One reviewer reported a lack of follow-up on a promised investigation and quote, while others felt that prices were unrealistic or inflated.
Negative Experiences
A few reviewers had negative experiences with the company, citing issues with quotes, pricing, and communication. One reviewer felt that the company was trying to take advantage of them, and another was unhappy with the cost of a visit and diagnosis.
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