Open up to endless possibilities with Doors Direct UK
Established with the goal of providing top-notch door solutions to our customers, our business has grown to become one of the most trusted and reliable door suppliers in the industry. With a vast range of external and internal doors, we cater to the diverse needs of our customers, offering high-quality products that meet the highest standards of quality, durability, and design.
Our Services
We take pride in our commitment to excellence, and our services reflect this dedication. From expert advice to free delivery and a 10-year guarantee on manufacturing defects, we strive to provide an exceptional customer experience. Our price match promise ensures that our customers get the best value for their money, and our team of experts is always available to offer guidance and support throughout the buying process.
Our extensive range of products includes external bifold doors, external French doors, internal bifold doors, internal French doors, internal doors, fire doors, door sets, and accessories & hardware. With over 4500 doors sold every week, we have established ourselves as a leading door supplier, and our customer reviews and case studies are a testament to our commitment to excellence.
Our Approach
At our business, we understand the importance of quality, durability, and design when it comes to doors. That's why we only source our products from trusted manufacturers, ensuring that our customers get the best possible products for their homes or commercial spaces. Our team of experts is dedicated to providing exceptional customer service, and we strive to build long-term relationships with our customers.
Our Values
We believe in the importance of quality, durability, and design in everything we do. We are committed to providing exceptional customer service, and we strive to build long-term relationships with our customers. Our team of experts is dedicated to offering expert advice and guidance throughout the buying process, and we are passionate about helping our customers find the perfect doors for their needs.
Positive Experiences
- Several customers have reported positive experiences with Vibrant Doors, praising the company's helpful staff, good value, and quality products.
- Some customers have had successful deliveries and installations, with one tradesman mentioning that the company's quality and delivery are "brilliant".
- A few reviewers have mentioned that they would recommend the company to friends and would use them again in the future.
Negative Experiences
- Unfortunately, many customers have reported poor experiences with Vibrant Doors, citing issues with customer service, damaged or faulty products, and unhelpful staff.
- Some reviewers have mentioned that the company's customer service is unresponsive, rude, or dismissive, leaving customers feeling frustrated and ignored.
- Several customers have reported problems with delivery, including late or missing items, and difficulties in getting issues resolved.
Quality Control Issues
- Some customers have reported receiving damaged or faulty products, including doors with scratches, dents, or other defects.
- A few reviewers have mentioned that the company's quality control is lacking, with metal shavings and other debris found in packaging.
- Some customers have reported issues with the finish or paint quality, mentioning that it is easily damaged or of poor quality.
Customer Service Issues
- Many customers have reported poor experiences with Vibrant Doors' customer service, citing unhelpful or rude staff, delays in responding to issues, and a lack of resolution to problems.
- Some reviewers have mentioned that the company's staff are unresponsive or unwilling to help, leaving customers feeling frustrated and ignored.
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