Transforming Homes, One Window at a Time
At Celestial Windows, we pride ourselves on being a local, family-run business that has been serving the North East for over 25 years. Our main aim has always been to provide our customers with a quality product that will stand the test of time, and then some! We manufacture and install a wide range of products, including windows, composite doors, bi-folding doors, and conservatories, all designed to enhance the look and functionality of your home.
Our Services
We understand that every home is unique, which is why we offer a vast array of styles, colours, and combinations to suit your individual needs. Our windows come in a variety of styles, from traditional to modern, and are designed to provide unrivalled security and performance. Our doors, including composite doors and bi-folding doors, are designed to add aesthetic appeal, security, and weather performance to your home. Our conservatories are designed to create more living space, allowing you to make the most of the outside while enjoying the comforts of the inside.
Our Commitment to Quality
At Celestial Windows, we are committed to providing our customers with the highest quality products and services. We work with market-leading partners, including WHS Halo, Pilkingtons, and ERA, to ensure that our products meet the highest standards of quality and performance. Our installer teams are highly trained and experienced, delivering, installing, and making good all projects in a rapid and efficient manner, leaving homes clean and tidy, with perfectly installed windows, doors, and conservatories.
What Our Customers Say
But don't just take our word for it! Our customers have been kind enough to share their experiences with us, and we're proud to say that we have a 4.6-star rating based on 45 reviews. Our customers rave about our polite, efficient, and professional service, and we're proud to have built a reputation as a trustworthy and reliable business.
Overall Impression
The majority of customers have had an overwhelmingly positive experience with Celestial, praising the company's professionalism, quality of work, and excellent customer service.
Positive Aspects
- Excellent Customer Service: Many customers praised the company's customer service, citing friendly and helpful staff, prompt responses, and a willingness to go above and beyond.
- High-Quality Products and Workmanship: Reviewers were impressed with the quality of the windows, doors, and conservatories installed, as well as the workmanship of the fitters.
- Professional and Courteous Fitters: The fitters were consistently praised for their professionalism, courtesy, and respect for customers' homes.
- Competitive Pricing: Some customers mentioned that Celestial offered the best price among competing quotes.
Negative Aspects
- Poor Telephone Experience: One customer had a frustrating experience with the company's telephone line, having to repeat themselves multiple times.
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