Transform Your Home with Our Expert Flooring Solutions
Here at Malvern Flooring, we're proud to have established ourselves as a leading provider of high-quality carpets and flooring solutions in the heart of Malvern. With over 25 years of experience, our family-run business has built a reputation for excellent customer service, expert advice, and an impressive range of products to suit all tastes and needs.
Our Story
Established in 1993, Malvern Flooring has grown from strength to strength, and in recent years, we've relocated to our spacious showroom at 47 Worcester Road. Our owners, Graeme and Melanie Duncan, along with their experienced team, are dedicated to providing an exceptional customer experience, ensuring that you receive the best possible advice, excellent value for money, and good old-fashioned customer service.
Our Services
At Malvern Flooring, we offer a comprehensive range of services designed to make your flooring experience as seamless as possible. From our no-obligation, free measure and quotation service to our team of experienced carpet and flooring fitters who can install all types of floors, including vinyl, solid wood, and carpet, we've got you covered. Our team is always on hand to offer expert guidance, ensuring that you make the right choice for your home.
Our Product Range
Our showroom boasts an extensive range of carpet and flooring options, including top brands like Brintons, Victoria, Cormar, Brockway, Ulster, and Crucial Trading. We cater to all tastes and needs, offering a diverse selection of carpet styles, colours, and qualities. Our flooring range includes solid wood, engineered wood, laminate, and vinyl options, ensuring that you'll find the perfect solution for your home.
Our Promise
At Malvern Flooring, we strive to provide total customer satisfaction. Our reputation is built on trust, excellent advice, and a commitment to delivering exceptional service. We understand that time is of the essence, which is why we offer quick fitting services to ensure that your new flooring is installed promptly.
Excellent Customer Service and Quality Products
The majority of reviewers praised the exceptional customer service provided by Classic Interiors. Many reviewers appreciated the helpful and friendly staff, who offered valuable advice on choosing the right flooring and provided excellent fitting services.
Positive Experiences with Flooring Fitting
Several reviewers mentioned the high-quality workmanship of the fitters, who did an excellent job of installing the flooring. The final result was often described as "stunning" and "absolutely beautiful."
Impressive Service from Staff
Graeme and Mel were specifically mentioned by several reviewers as providing excellent service, offering sound advice on colours and flooring types. Luke, another staff member, was also praised for his excellent fitting skills.
Pet-Friendly Carpet Cleaning
One reviewer was thrilled with the carpet cleaning service, which used pet-friendly products and was carried out by a polite and friendly gentleman.
Negative Experiences
However, a few reviewers had negative experiences with Classic Interiors. One reviewer was disappointed with the customer service, feeling that they were not taken seriously due to their age and gender. Another reviewer was unhappy with the fitting of their flooring, which included plastic scotia instead of tucking the flooring under the skirting board.
Issues with Scheduling and Communication
Two reviewers had issues with scheduling and communication. One reviewer was left waiting for an appointment that never arrived, while another reviewer was disappointed with the lack of samples and assistance in the showroom.
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