Protecting people and businesses since 1965
A&E Fire and Security Ltd. has been protecting people and businesses since 1965. As a local, family-run, and well-established fire safety company, we have continued to provide full 24-hour, 365-day support to businesses throughout the Midlands, South West, South East, South Wales, and London. With approximately 75 directly employed fire and security specialists, we have your needs covered. Whilst sizeable enough to successfully manage large contracts, we are small enough to provide you with the personal touch that is sometimes lacking in the larger national companies.
Our Services
At A&E Fire and Security Ltd., we offer a comprehensive range of services designed to provide our customers with peace of mind. Our fire safety services include the installation of new equipment and servicing of existing equipment such as fire extinguishers, fire alarms, and emergency lighting. Our fire safety experts also provide fire risk assessments, fire strategies, and fire safety plans to ensure our customers comply with fire safety regulations.
In addition to our fire safety services, we also provide comprehensive security systems for small businesses, industrial, commercial, and residential businesses. Our security systems include access control systems, CCTV systems, and intruder alarm systems. We design, install, monitor, and service security systems to keep our customers protected.
Training
At A&E Fire and Security Ltd., we understand the importance of training in fire safety and security. That's why we offer a variety of safety training courses for our customers and their staff. Our training courses are provided at our dedicated training facility in Cheltenham, Gloucestershire, as well as on-site at our customers' premises. Our training courses include fire awareness training, fire extinguisher training, fire marshal and fire warden training, and more.
What Our Customers Say
We take pride in the excellent service we provide to our customers. Our customers have praised us for our prompt and reliable service, knowledgeable engineers, and excellent customer service. Our customers appreciate the personal touch we provide, and we strive to build long-term relationships with them.
Our Team
Our team of experts is dedicated to providing exceptional service to our customers. We have a team of experienced fire and security specialists who are committed to providing high-quality services to our customers. Our team includes experienced fire risk assessors, engineers, and trainers who are passionate about fire safety and security.
Accreditations
At A&E Fire and Security Ltd., we are proud to hold various accreditations and certifications, including BAFE and ISO certifications. We are committed to providing high-quality services that meet the highest standards in the industry.
Customer Service and Staff
The majority of reviewers praised the company's customer service, describing the staff as friendly, knowledgeable, and efficient. Many reviewers mentioned that the staff were highly professional, with excellent training and knowledge of all fire and security aspects. The staff were also commended for their warm welcome and ability to provide excellent service.
Training and Courses
Several reviewers praised the company's training and courses, with one reviewer describing the Fire Awareness Training as engaging and fun. Another reviewer praised the trainers for being very experienced and knowledgeable, with one reviewer stating that they had learned valuable skills such as how to use a fire extinguisher and escape a smoke-filled building safely.
Fire and Security Services
Reviewers were highly satisfied with the company's fire and security services, with one reviewer stating that all their fire and security needs were catered for. The company's maintenance of fire extinguishers was also praised, with one reviewer commending the friendly service.
Engineers and Technical Support
The company's engineers were praised for their expertise and efficiency, with one reviewer stating that they had their shop security cameras set up and running in under an hour.
Negatives
However, one reviewer expressed frustration with the company's response time, stating that they had not received a response to their enquiry despite chasing it up.
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