Who Are We?
Spencer Contact is a Christian furniture reuse charity, operating in Northampton, UK. Founded by local Christians who desire to express God's love to all people by meeting their physical and emotional needs. We are committed to relieving poverty and hardship in and around Northampton by supplying free second-hand furniture to those in need.
Is There a Need?
Northampton, the third-biggest town in the UK, has a population of over 212,000 people. With a high level of deprivation and poverty, it is essential that we continue to provide support to those struggling to make ends meet. Our charity was first established in the mid-1990s, and since then, we have grown to become one of the largest furniture reuse charities in the region.
Our Core Values
At Spencer Contact, our core values are simple yet impactful:
- To demonstrate the love of Christ in a practical manner
- To help bring comfort and relief to the poor
- To love your neighbour as yourself
- To make a difference one person at a time
- To show that people matter
Our Services
We provide a wide range of furniture and household items to those in need. From beds and mattresses to kitchen utensils and crockery, we strive to meet the requests of all those who contact us for help. Our services include:
- Free supply of second-hand furniture and household items
- Bedding packs and household essentials
- Curtains, lampshades, and mirrors
- Kitchen utensils, crockery, and cutlery
- Furniture for people moving into new homes
Helpful Statistics
We are proud to have been helping people in need for over 25 years. Some of our key statistics include:
- Over 20,000 people have been helped since our inception
- Over 8,872 children under the age of 18 have received our support
- 31.7% of our clients are single parents
- 34.5% are single adults
- 60.3% are taking up new occupancy in their accommodation
- 2,109 tonnes of furniture and essential items have been reissued and saved from landfill
What Our Clients Say
We believe in providing excellent customer service and are proud to share the feedback from our satisfied clients:
- "I am really pleased with the furniture that I got! Thank you very much!"
- "Brilliant service, excellent delivery men. Just moved into property with 6-week-old baby, service is brilliant for people who are in need of it."
- "Rapid service and exceptional on how they have helped me at such short notice. Thanks."
- "The service you give is top marks, more so if you are low on income. I think you do a very good service, keep it up and God bless you all."
Overview of the Charity
The charity is described as fantastic, one of the best, and lovely, with many reviewers praising its efforts in helping those in need.
Sales and Services
The charity holds two sales a year, with proceeds going to a good cause. Reviewers have mentioned the great bargains and high-quality stock available during these sales. The staff and volunteers are commended for their helpfulness and positive attitude, making the experience seamless and enjoyable for customers.
Volunteers and Staff
The team of volunteers and staff are highly praised for their dedication and friendliness. They are described as lovely, helpful, and caring, with reviewers expressing gratitude for their assistance.
Feedback
Most reviewers have had a positive experience with the charity, with many expressing appreciation for the help they have received. Some reviewers have mentioned that they will continue to support the charity in the future.
Negative Feedback
One reviewer had a negative experience with the charity, citing issues with the collection of donated items. They mentioned that they had been let down multiple times, with no follow-up or communication from the charity.
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